Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2016-08-02T21:43:54+00:00

    I'm  doing the upgrade now.

    In the end, I found  doing even the first thing in those instructions about doing a Clean Boot, it turns off WiFi. So, right back to that question.

    So, I am running it  from the desktop  without doing anything. I  had thought of doing  it from the booted DVD, but I don't see  how I could have WiFi with  that, so skipped that.

    It is now  doing the update checks and downloads. That is going  incredibly slowly, at this pace  will probably take at least an hour! Its  been about 10 minutes so  far, and only 12% done.

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  2. Anonymous
    2016-08-02T19:34:34+00:00

    Oh, final question: I guess I have to turn on Windows Update before starting the install? As you know, I turned it off yesterday.

    But won't there be a problem that when I turn it on, it will want to run updates? Do I HAVE to leave it off? When the install checks for updates, will the Windows 10 update screw everything up?

    For that reason, maybe I better leave that off, and thus, maybe I better NOT do updated during the install?

    This is the issue we spoke about before, about them forcing the updates to download and install, whether we want to or not. Damn them.

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  3. Anonymous
    2016-08-02T19:27:56+00:00

    BTW, somewhere is all this stuff to read, MS notes this update is part of its new "services" approach. Not sure what "services"means, but I think it sounds like they do plan to go to subscription approach, no pay, no updates of any kind. Of course, I can always go back to Win 8.1, and continue security updates there until 2023, if I need to. But maybe Win 10 would continue security updates without paying any subscription that one day start.

    Of course, that will be a headache down the line, another day. Don't need to suffer it now.

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  4. Anonymous
    2016-08-02T19:24:16+00:00

    OK, thanks. Yes, I was wondering if he was just going to an extreme.

    BTW, my WiFi is fine now, shouldn't be a problem. So, I do want to leave WiFi on.

    Don't want to mess with disabling things in Task Manager, or I will have to make a long list of how it is all set now. From what you said, you've never had an issue, neither have I, so I'm not going to do that. But I otherwise can do the Clean Boot, since the other seems easy enough and not too much to keep track of.

    I was thinking, if I did ti from the booted DVD, I imagine all that Task Manger and other is irrelevant. That would be one way to deal with all that. But I think I feel safer from the Desktop.

    Thank you. Will get to it later today, I expect.

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