Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2016-08-21T15:29:02+00:00

    Well, perhaps I'm mixing up my explanation. For the Restore, I just want to get to Advanced Startup and select Restore out of there. Getting to that also allows me to get to Command Prompt, where I can run chkdsk out of a command line. The command line I have allows me to specify which drive to run chkdisk on, and I think I can at least see that internal drive so use its identifier to run chkdsk - -so that I can do from the booted DVD. Its restoring via the restore function that doesn't let me get a restore point from a disk other than the one I'm running Advanced Startup from.

    Yes, maybe a command line could do it, rather than the Restore function on the disk. I don't have a command line to run Restore out of. I only know how to run chkdsk via a command line.

    My chkdsk command is:

    [drive letter ID]: /f /r

    I have no idea what f and r mean, it would be easiest if the code were simply: x: run chkdsk. And then the code to run restore could be x: run restore, and that gives you a list of restore points from the specified drive, and you pick one. I suppose my approach here is too easy for the high tech people to figure out, they require something that means nothing on its face, just so no one can know what to do. :)

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  2. Anonymous
    2016-08-21T15:01:11+00:00

    Hi,

    Removing the F8 function has definitely caused a good bit of grief... Supposedly it was done to improve security... Too easy to break into a computer with F8 basically...

    There are occasions that you can select a different drive when at the Command Prompt... Whether that would help in your example or not, I don't know... I have never tried a System Restore from a CMD...

    You basically would need to guess what drive letters were assigned to your hardware by the boot disk, which is normally X:...

    You can change which drive it is referencing by entering something like D:\ after the CMD and hitting Enter... Then a DIR to see what drive D:\ actually is...

    Or as in your example of the ChkDsk, you could switch the default to D:, then run ChkDsk... Or use the command ChkDsk D:, or whatever the proper command would be...

    I haven't tried that lately from a CMD either, so you would need to research the proper syntax for the command...

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  3. Anonymous
    2016-08-21T14:41:13+00:00

    Last time I had trouble, I found it was critical to be able to get to this from a cold start. I ran chkdsk from a booted install disk, and whatever happened, that did not solve the problem. So, last thing to try was to do a restore to an earlier restore point. But you can't do that booted from a disk, that function on the external disk will not let you select a restore point on another disk, it only looks at the disk you're booted from, and there are none of your restore points on a booted DVD, it just says it can't find any restore points on that disk and that the disk is locked. You have to do that when booting from the drive you want to fix apparently.

    So you have to get to that by doing the startup from the internal and getting to Advanced Startup. Windows needs to have a better way to get to that than by doing the forced crashes during startup. Booting from a DVD won't work, your restore points are not on that and it wont let you select from another disk other than the one you are booted from.

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  4. Anonymous
    2016-08-21T13:43:23+00:00

    Hi,

    That's the first hurdle when trying to do a repair, and the area where a lot of people run into problems... No installation media, and no way to create any with the computer down...

    Even a lot of the Automatic Repair functions can end up telling you to insert a disk because the needed files are missing or damaged...

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