Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2016-11-25T02:31:49+00:00

    Hi,

    Happy Thanksgiving...

    In case you are interested, Walmart has PNY 32GB USB 2.0 Flash Drives for $5.00 tonight and tomorrow... They were marked $9.97 in our local store, but I had a clerk check and they were in fact $5...

    I grabbed a couple and they work good for USB 2.0... Write at about 17.5 mbps..

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  2. Anonymous
    2016-11-22T14:11:33+00:00

    Hi,

    The biggest problem is that the day before, it was 75...

    I've been in -25 to -35 temps also, 10-15 times maybe... I don't think I've ever been in a -73 wind chill though... I'm not even sure what the average winter temps are here...

    Definitely not as cold as what you're describing... We do have a good number of days where it never gets over 20 though, usually after the first of the year..

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  3. Anonymous
    2016-11-22T05:08:19+00:00

    I paid no attention to the Group Policy part, I'm just one. As for Windows Defender, I hadn't thought about it, but that makes sense. It is merely an OPTION to have that updated by Windows Update, you choose it when you set things up. The option is for any other MS software, so includes things like Office too. You can set Windows Defender updating in the settings in it.

    What a wimp, complaining about 27 degrees. I've been in 26 BELOW, with the wind chill that day at 73 below! Why, where I went to college, 10 above for the daytime high was considered a hot day in winter. The average was around 0.

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  4. Anonymous
    2016-11-22T04:19:00+00:00

    Hi,

    I have been turning mine off in "Services" by Disabling Windows Update...

    I think the website may be mistaken about the "Automatic"... I have always found it to be set to "Manual (Triggered)"..

    "Triggered" isn't even an option in the list, but if you set it to Manual, that's how it ends up....

    I may have changed a setting somewhere along the line that I have forgotten about. It may be getting carried over when I update images, and is giving the appearance of a different default setting...

    The Group Policy Editor is a bit confusing... It still lists instructions for XP !!!

    Most of the times when I have used it, there ends up being undesired side effects...

    I don't know if it is even available on your machine... I think it requires Pro, and I was thinking your's was Home...

    My biggest concern was that if I disabled Windows Update, Defender wouldn't get new definitions either.. It has turned out not to be the case... Defender updates normally.

    BTW... It's 27 degrees and dropping at the moment... Sometimes I really miss SoCal...

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