Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2016-03-04T18:15:03+00:00

    Hi,

    I've heard nothing about it not being free.. To the best of my knowledge it is free...

    Just like the November Update 10586 (1511) was a free upgrade to the original Windows 10 Release To the Public... Build 10240

    Something like that actually happened with Win 8 though... There was a required update to 8.1 to continue getting new updates... But it is\was free..

    Upgrading to Win 10 from Win 7 and 8.1 for free continues until July 2016, so some people will be getting their free upgrade directly to Redstone...

    Once Redstone is released, all of the sites to download ISO's and Create Media will be furnishing Redstone...

    There is not a lot of difference so far... I am running the latest Preview Build now, and expect a new one to be released within days...

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  2. Anonymous
    2016-03-04T16:08:10+00:00

    Redstone. Are you sure that will be free? There has been speculation that MS will start charging for updates, but more likely for service packs. And with that name, it sounds like their idea of a new OS, but since they said they will not out out  anymore OSs, this might be how they approach it. Redstone  might  require paying, or else all updates end -- that has been the fear about what MS is doing. This is feared to be their way to make it so people don't skip OSs, force them to buy whether they want to or not, or they will get no more security updates and be wildly vulnerable.

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  3. Anonymous
    2016-03-04T15:29:16+00:00

    Hi,

    Something I forgot to mention about Win 10... Sometime in June 2016 there is going to be a entire new build called Redstone... If you were to decide to start fresh, it would be a good idea to get a DVD of that first...

    You will get Redstone anyway... it's automatic and about 2.5GB... It is basically a complete reinstall of Win 10... Kind of like when you upgraded from 8.1 to 10, except this time it will be a upgrade to a newer build of Win 10.

    Let me know what you find out with the external and Norton...

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  4. Anonymous
    2016-03-04T03:29:22+00:00

    Well, I ran Disk Doctor on the primary partition, but not speed disk. But the OS says that partition is 0% fragmented anyway. And I now realize that chkdsk the first time already had opened up pretty much all the s=free space -- so it seems to have been pretty thorough, plus a little additional now after running Disk Doctor.

    With all the free space now being read by Acronis, I don't think we have to worry about finding more errors -- at least not unless the Imaging fails again. If Acronis did not read the space before and now does, I have to think it will for Imaging-- presuming chkdsk from Command Prompt accomplished the same thing there -- I think both dives had the same issue and same reason for it. I think.

    Thanks for the note about plugging and unplugging the external drive. Actually, I have a bad habit of forgetting about it, and have left it on most of the time when shutting down (with Fast Start n - i Only turned that off int he past week). I have even found the next morning that it is still plugged in and running! But no problems in all this time from that going on -- I suppose that it is not bootable might make a difference. I have started up with the external plugged in without realizing it too many times.

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