Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2016-03-03T02:11:01+00:00

    I'm thinking of tomorrow doing a restore to an earlier point again, to at least get that fragmentation back down to 16%. Will that return that partition to what it  was previously, or simply check  to see if the files are any different  and leave it at  32% fragmented?

    Yes, I ran it booted from the CD in Mini XP.

    Meanwhile,  since  I last wrote, I tried it  one more time, hoping. It only made  it even worse, is now at 34%  fragmentation. So, I can't be using that on Win 10 ever again, at least not that version. I did install the new version, but it will only consider optimizing  the primary partition, no others. Well, now I forget, maybe it was the main 15 GB recovery partition. Either way, only one partition. So that won't do it.

    The Optimizer will not work on that partition. I t  will work on one  or two  of  the others. But they don't need it. Is it supposed to work on ALL partitions? 

    You  were even saying that trying defragmenting might help some of this  problem.

    WWLIB  is installed, yes. It is another, OFFICE(trilda)3.msp that is not installed, is simply in an unneeded folder on the desktop.

    I will have  to  look at the install disk and  see if that file  is on there, and try manually trading them out. that  might  be more certain  that another round of the installer. But maybe it will never make any difference to my use  of Word. Still, my concern is that a corrupted file might do anything to interfere with other stuff, and so might be related to this issue.

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  2. Anonymous
    2016-03-03T01:58:38+00:00

    Hi,

    I just ran the DeFraggler on my Win 10 SSD... Here are the numbers..

                     Start                                                                   Finish

    1,730 Fragmented Files  (15GB)                          1 Fragmented File   (11.9GB)

    10,885 Total Fragments                                       2 Total Fragments

    27% Fragmentation                                             22% Fragmentation

    One of the fragmented Files is quite large, and by default, it wasn't defragged...

    Files smaller than a certain size are not defragged by default either...

    There are settings to change some of this, but I didn't use them... I will do another pass with custom settings and see what happens...

    I'm thinking you got the results you did because DeFraggler hit one of the corrupt files and stopped... Maybe... At one point I thought that it had frozen on my machine, but it later finished..

    I instructed you to not install DeFraggler on your machine because it may cause Fast Startup to Quit working... among other reasons...

    For one thing, there are better programs available if you are going to Install it, but even then there may be a problem with Fast Startup...

    I didn't have a problem running it from the CD, but if it were installed, that could be a different matter...

    In reality, if I were you, I would concentrate on fixing the corrupt files first... You may have corrupt files on multiple partitions...

    Something else I would do if it were me... I would use Gateway media to restore the machine to factory and start over... Things would go a lot faster the 2nd time around... You wouldn't need to do months of experiments over again for one thing...

    I thought you already had the media.. Hopefully I can find your model number and check for what is available again...

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  3. Anonymous
    2016-03-03T01:01:13+00:00

    Hi,

    That wasn't my experience... Did you run DeFraggler from the CD ?

    I wasn't sure about that...

    To start with, you know there is something wrong with your system if Windows Optimization won't run... But sfc /scannow says Windows is good... Then it must be something else...

    I will run DeFraggler again on my machine... That is the only way I can compare notes.

    I have zero recollection of what I saw, but I know it didn't get worse...

    I have only ever run it on one test, although I made several passes...

    Other than your internal C:\ and the external #3, I really don't know why you are messing with the other partitions... Maybe the 15GB one...

    This is what you posted about the .dll file...

    WWLIB.dll  - in Office  14  -- this is installed, so do you know if  this can be deleted  without ruining Office?

    It is a Library, but not like the ones you see on the side of Explorer...

    It seems to be Word related from what I was finding with Google...

    It may or may not be replaceable without a repair install of Office...

    This type of Library is somewhat comparable to Windows Shell32.dll...

    This is a library that contains most of Windows Icons for folders and stuff...

    I don't have a clue as to what WWLib.dll would be, but I can assure you that there is something in Office that won't work without it...

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  4. Anonymous
    2016-03-02T23:44:47+00:00

    I would call this a failure, a screw up. Iran Defraggler booted on the 15 GB recovery drive. In the end, Windows  10 says that partition that was 16% fragmented is now 3% fragmented!  And I still can't Optimize it in Windows 10!

    I first  ran the analyzer  on the 15 GB recovery partitions. it said 1 file, 10 fragments, 99%  fragmentation. After running  the full defragging, it said 1 file, 1 fragment, 99%. So, I ran it again, to see if I could do that last one. This time it cam back as 1 files, 2 fragments, 99% -- went in the  wrong direction.

    But I recalled we decided that was not  the  16% one anyway.

    I moved to another recovery partitions, Who  knows  if it was the right one.

    Analyzed as 1 file, 4 fragments, 96%  fragmented. I ran defragging. Cane back as 1 file, 9 fragments, 96% --  twice as bad as it started!

    I gave  up on any more e, they didn't analyze bad anyway.

    I booted in Win  10. and Win 10 sees that one partition now as  32% fragmented, and it will not run optimization on it.

    Possibly worse, it is listing only four partitions, not  five like before -- a  partition has disappeared from the list! I  think that is the EFI  one, which I don't think is the one  I defragged, I thought  I  ID'd that and I didn't want to play with that one.

    Dang!

    EDIT: I just booted from the disk again, tried it one  more time, on that one partition only. Back to Win  10, and now it shows as  34% fragmented! This  thing is no good, making matters worse!

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