Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

596 additional answers

Sort by: Most helpful
  1. Anonymous
    2016-11-21T20:53:47+00:00

    Just FYI, I just fond a way to turn Windows 10 Automatic Updates off. Easy, if it works. You can see the easy method here:

    https://mspoweruser.com/turn-off-windows-update-windows-10/

    Mine was actually set for Manual, not Automatic. But they have been happening automatically. So, I don't know, maybe this won't work. I just set it of Off, and will see.

    But don't forget to turn it back on when you are ready, so you will actually get the updates.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-11-11T05:01:41+00:00

    Hi,

    It may be that your Mac is able to identify the proper file extension, and Win 10 is not..

    In a way .mpeg1 and .mpeg2 are a older version of .mpeg as compared to .mp3 and .mp4, but older in this case is better, at least as far as .mpeg2 is concerned...

    Among other things, mpeg2 is the codec that is used for DVD Movies, but when used in DVD format it is called .VOB... It is a higher quality than mp3 or mp4...

    MPEG1 is a lower quality version of MPEG2...

    mp3 and mp4 are more highly compressed versions of mpeg2, and lose some quality in the process... I'm not sure if mpeg2 can handle some of the newer high resolution video files like .mp4 can though... They weren't around when it was developed...

    That is why I was trying to get you to try the .mpeg and\or .mpg file extension...

    A mpeg2 file with a .mp4 extension normally won't play, and vice versa... The compression is different.. 

    At one time, most all digital recording devices recorded in mpeg1, or .mpeg2...

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-11-11T03:59:21+00:00

    Got DivX Player for Windows, tested it on those videos,won't  play them. It plays them on  my Mac.

    Got a convert, says it is good for the formats and codecs we have mentioned, won't convert these videos.

    I now have two applications that will play these fine on Mac, but won't play them on Win 10.

    These videos work  fine -- just not  on Win 10.

    And I have noway, even for money, to get the converter on Mac (Quicktime using Flip4Mac) to convert them without the watermark -- it is too outdated to even send in money to activate it. There is no Flip4Windows -- of course not, since it is to  provide for QT to  play wmv videos, something you would think Windows already could.

    BTW, I don't know where I saw  it, maybe in that Windows converter  I got to DivX  Player for Windows, but I saw something identifying something about these videos as mpegII, which I take to be mpeg2, which I presume is  an older  version of mpeg. Everything identifies this as something else. Maybe none of these newer applications have what is needed for the older versions of mpeg?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-11-09T02:34:55+00:00

    Hi,

    Good luck with that... let me know how things work out...

    BTW... You are correct in the sense that .MP4 stands for MPEG4... My point is that there is not a file extension .mpeg4 or .mpg4... At least not that I have ever seen...

    So using .mp4 will not get the same result as .mpg or .mpeg...

    Was this answer helpful?

    0 comments No comments