Junkware Removal Tool (JRT) by Malwarebytes

Anonymous

So, in research for a BHO remover for another poster here, I downloaded & ran Malwarebyte's JRT - just to see what it might offer. I thought I'd trust them. I do gratefully use their Anti-virus scanner on demand to supplement Defender, after all. And I've sworn to pay up should it ever catch a thing Defender missed.

To my shock, JRT found stuff & just went ahead & deleted them - w/o asking permission! Either it - or Windows - did make a restore point, however. Who can analyze this report & help decide whether I should revert? My own rerearch...

(1) PCDoctor appears to be part of Dell. But it won't be long before I attack lots of Dell stuff in here.

(2) That searchscopes entry was part of McAfee (I think), called Secure Search...

...but I've uninstalled McAfee. Now, Secure Search is gone, & BING is the default. (Honestly, I'm not sure it was actually still working.)

(3) The folder "pc drivers headquarters" was part of Driver Detective, which I did once try when still Win 8.1. It said it wanted to replace two - but I never pursued that.

I think I've talked myself into keeping the deletions - but does anyone disagree? Here's the report...


Junkware Removal Tool (JRT) by Malwarebytes

Version: 7.6.3 (09.21.2015:1)

OS: Windows 10 Home x64

Ran by PCR on Sun 09/27/2015 at 1:10:58.32


~~~ Tasks

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDEventLauncherTask

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDoctorBackgroundMonitorTask

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY\_CURRENT\_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EBD4B3CF-DD1C-4303-88AF-0FD62ABD0CBE}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\pc drivers headquarters

Scan was completed on Sun 09/27/2015 at 1:12:36.30

End of JRT log

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76 answers

Anonymous

2016-03-11T22:47:30+00:00

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=3e36c6cf-0fa2-4915-8b11-322ed9ac9ca0)

I have this. But after what you said, I am afraid to update it. Sorry I didn't reply sooner. I have had an emergency, and had to leave town for a couple of days.
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Anonymous

2016-03-12T06:28:24+00:00

Looks like you've already got the latest version of the Intel Management Engine Interface driver: 11.0.0.1146. ~~Because~~ If it isn't in your Programs & Features, it either came pre-installed on your computer or slipped in through Windows Update before you turned that off. (I haven't turned that off.) I guess both your site & mine will continue to detect that one, no matter we've already got it. We are fine, if the computer sleeps/wakes well & doesn't overheat.

So far, I've found nothing at your Dell site that is a greater version than you've got - except for Dell Update itself. But neither of us can download that one. And I still don't want it.

Post the rest of your Dell versions showing in Programs & Features, so we'll be able to see how well Dell Update is doing for you. That would be mainly Intel & Realtek, like mine...

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=74383b66-0a6c-4571-91ca-6faa42c45bad)

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=cec89938-e5c6-4971-a6ba-22e0f32a7df0)

And do you have this one...?...

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=a06df2a8-44d2-4f66-9c02-287b9248ca91)

That looks like it came in through Windows Update. I certainly didn't get it from the Dell site.

I could swear - & my notes say - Intel HD Graphics driver, v.10.18.15.4274, used to show up in my Programs & Features. I wonder whether that Windows Driver Package wiped it out. But it still shows in Device Manager...

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=83390bd2-7387-49ce-90eb-93f95af87ac5)
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Anonymous

2016-03-12T21:13:36+00:00

I do not have the Windows Driver Package with Dell as an publisher.

I have two by two other publishers that say Windows Driver Package instead.

Under Programs and Features I do have Product Registration by Dell.

My Intel Graphics driver still shows in Programs and Features.

<<<I could swear - & my notes say - Intel HD Graphics driver, v.10.18.15.4274, used to show up in my Programs & Features. I wonder whether that Windows Driver Package wiped it out>>>

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=10733e58-8c58-49f9-80ef-00f098bf0c77)
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Anonymous

2016-03-13T02:43:52+00:00

OK. I think those packages are what the following is supposed to prevent (as was said earlier in this thread)...

(1) R-Clk START, & select "System".

Control Panel opens at the System page.

(2) Click "Advanced system settings" at left.

System Properties opens at the Advanced tab.

(3) Click the "Hardware" tab.

(4) Click the "Device Installation Settings" button.

(5) Click into the "No, let me choose what to do" circle.

![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=c0b6548d-9921-43e1-88ce-7118d90ef66d)

I've chosen for now to let that alone. You chose to stop them. Keep an eye on it, because I've read somewhere that it doesn't work.

Now I recall I messed with my Intel HD Graphics driver, myself. I probably am responsible for its disappearance. OK, thanks.
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Anonymous

2016-03-13T03:29:42+00:00

I had already put in there to let me choose what to do. So I guess I am good then for the time being. Thank you for your help!
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