Junkware Removal Tool (JRT) by Malwarebytes

Anonymous
2015-09-27T21:48:34+00:00

So, in research for a BHO remover for another poster here, I downloaded & ran Malwarebyte's JRT - just to see what it might offer. I thought I'd trust them. I do gratefully use their Anti-virus scanner on demand to supplement Defender, after all. And I've sworn to pay up should it ever catch a thing Defender missed.

To my shock, JRT found stuff & just went ahead & deleted them - w/o asking permission! Either it - or Windows - did make a restore point, however. Who can analyze this report & help decide whether I should revert? My own rerearch...

(1) PCDoctor appears to be part of Dell. But it won't be long before I attack lots of Dell stuff in here.

(2) That searchscopes entry was part of McAfee (I think), called Secure Search...

...but I've uninstalled McAfee. Now, Secure Search is gone, & BING is the default. (Honestly, I'm not sure it was actually still working.)

(3) The folder "pc drivers headquarters" was part of Driver Detective, which I did once try when still Win 8.1. It said it wanted to replace two - but I never pursued that.

I think I've talked myself into keeping the deletions - but does anyone disagree? Here's the report...


Junkware Removal Tool (JRT) by Malwarebytes

Version: 7.6.3 (09.21.2015:1)

OS: Windows 10 Home x64

Ran by PCR on Sun 09/27/2015 at 1:10:58.32


~~~ Tasks

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDEventLauncherTask

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDoctorBackgroundMonitorTask

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY\_CURRENT\_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EBD4B3CF-DD1C-4303-88AF-0FD62ABD0CBE}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\pc drivers headquarters

Scan was completed on Sun 09/27/2015 at 1:12:36.30

End of JRT log

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2016-03-06T05:13:17+00:00

    Oh this thing is not good.  This is all listed.  I had to do this in two parts, because all of the items wouldn't fit on one screen.

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  2. Anonymous
    2016-03-06T05:22:32+00:00

    Version (Dell Update Application)

    Version 1.4.2000.0, A07

    Category

    Application

    Release date

    28 Jul 2015

    Last Updated

    02 Oct 2015

    This was on their website.  So the one I have looks newer than what they show.

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  3. Anonymous
    2016-03-06T08:04:50+00:00

    That's the same version my site has for me, & it is lesser than the one I uninstalled. No version has returned on its own. I wasn't sure how it got in here in the first place. Now - looking at old notes I made during my first round at Drivers & Downloads (when I was Win 8.1) - I see I did take Dell Update Application, v.1.3.9000.0. Subsequently, it self-updated all the way to v.1.7.1007.0 before I uninstalled it. I guess it updates itself from a separate Dell site.

    I can't swear to it, but I think - should you uninstall Dell Update & later want it back - you'd take the lesser version from your site & let it self-update.

    I see the installed date of yours in Programs & Features is 1/14/16. You have no restore point of that date to examine. Stuff that didn't come pre-loaded, like CCleaner, were installed a day later. So, I think you probably had the computer (bought in January, you said) before 1/14/16. Therefore, it has self-updated at least once whether you downloaded it or it was pre-loaded - but I can't tell which. Do you recall going to Drivers & Downloads on or before that date?

    Now, I've gone to both our sites, & I see...

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=bb97630e-2f8a-4be0-a335-236e7f74a1d7)

    I think you should uninstall the one you've got. Then, install this one, if you still want it.

    Note: You have to click "Find it myself" to get to that version. Also, it's best to enter your service tag located on a sticker under your computer. (If you click "Guide me", & then "Learn more" - the lesser version is shown.)

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=b49289c5-9871-43fd-ae05-311b24e6f92a)

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  4. Anonymous
    2016-03-06T15:43:17+00:00

    I have no restore point for that time because I guess it is only set up for so many restore points....and then will delete older ones.  I don't recall going to drivers and downloads.  As you will see I did a restore point right before running JRT.  Then right after I did that, it ran a restore point too.  That is why you see it listed so close together.

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  5. Anonymous
    2016-03-06T21:05:27+00:00

    I was wondering about that. Very good that you already knew of System Restore.

    OK, did you see that the Dell Update Application at the site is a much higher version when you click "Find it myself"? And it's higher than the version you've currently got. That's an odd thing I kept meaning to mention. So, you needn't fear deleting the one you've currently got.

    Post the rest of your Dell versions showing in Programs & Features, so we'll be able to see how well Dell Update is doing. That would be mainly Intel & Realtek, like mine...

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=74383b66-0a6c-4571-91ca-6faa42c45bad)

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=cec89938-e5c6-4971-a6ba-22e0f32a7df0)

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