Junkware Removal Tool (JRT) by Malwarebytes

Anonymous
2015-09-27T21:48:34+00:00

So, in research for a BHO remover for another poster here, I downloaded & ran Malwarebyte's JRT - just to see what it might offer. I thought I'd trust them. I do gratefully use their Anti-virus scanner on demand to supplement Defender, after all. And I've sworn to pay up should it ever catch a thing Defender missed.

To my shock, JRT found stuff & just went ahead & deleted them - w/o asking permission! Either it - or Windows - did make a restore point, however. Who can analyze this report & help decide whether I should revert? My own rerearch...

(1) PCDoctor appears to be part of Dell. But it won't be long before I attack lots of Dell stuff in here.

(2) That searchscopes entry was part of McAfee (I think), called Secure Search...

...but I've uninstalled McAfee. Now, Secure Search is gone, & BING is the default. (Honestly, I'm not sure it was actually still working.)

(3) The folder "pc drivers headquarters" was part of Driver Detective, which I did once try when still Win 8.1. It said it wanted to replace two - but I never pursued that.

I think I've talked myself into keeping the deletions - but does anyone disagree? Here's the report...


Junkware Removal Tool (JRT) by Malwarebytes

Version: 7.6.3 (09.21.2015:1)

OS: Windows 10 Home x64

Ran by PCR on Sun 09/27/2015 at 1:10:58.32



~~~ Tasks

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDEventLauncherTask

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDoctorBackgroundMonitorTask

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY\_CURRENT\_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EBD4B3CF-DD1C-4303-88AF-0FD62ABD0CBE}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\pc drivers headquarters

Scan was completed on Sun 09/27/2015 at 1:12:36.30

End of JRT log

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2015-09-27T22:37:28+00:00

    How does this pertain to Windows Defender functionality, PCR?

    You will find support for MalwareBytes applications in these forums => https://forums.malwarebytes.org/

    Discussions about "PC Doctor" in Dell Community forums => https://goo.gl/TPbhz5

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  2. Anonymous
    2015-09-28T01:07:37+00:00

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  3. Anonymous
    2015-09-28T05:47:21+00:00

    Thanks for the URLs, PA. And I thank Boots, too. That Malwarebytes forum you both posted should really do it.

    Well, those categories are tough to guess right. Both Defender & Malwarebytes have to do with malware, & I did mention Defender in that post. BTW, Secure Search (I'm fairly sure) was a McAfee bit that survived the removal tool. But I doubt it was actually still working.

    So, I'm trying to select a BHO remover for Chunle. JRT is inappropriate because it doesn't ask first.

    (1) Why doesn't SysInternals have one?

    (2) Does AdwCleaner do that?

    At least ADWCleaner asks first. But its offering to remove another Dell feature. And one must go on a hunt to discover what it is. Furthermore, AdwCleaner appears only to offer to delete the folder - not the two services I know are involved & not the registry entries. So, I don't think I can choose this one for her, either.

    AdwCleaner v5.008 - Logfile created 27/09/2015 at 00:10:39

    Updated 18/09/2015 by Xplode

    Database : 2015-09-23.1 [Server]

    Operating system : Windows 10 Home (x64)

    Username : PCR - PCRSCOMPUTER

    Running from : C:\Users\PCR\Downloads\adwcleaner_5.008.exe

    Option : Scan

    Support : http://toolslib.net/forum

    ***** [ Services ] *****

    ***** [ Folders ] *****

    Folder Found : C:\ProgramData{6AACA38B-2810-4B47-BDEC-D7A1F38B1531}

    ***** [ Files ] *****

    ***** [ Shortcuts ] *****

    ***** [ Scheduled tasks ] *****

    ***** [ Registry ] *****

    ***** [ Web browsers ] *****

    ########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [614 bytes] ##########

    ...That turns out to be Dell Data Vault.

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  4. Anonymous
    2015-09-28T06:22:32+00:00

    Secure Search (I'm fairly sure) was a McAfee bit that survived the removal tool

    Secure Search is part of McAfee WebAdvisor (FKA SiteAdvisor) & McAfee Toolbar. The current version of the McAfee Consumer Products Removal Tool should have removed all traces of both. YMMV

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  5. Anonymous
    2015-09-28T06:34:01+00:00

    OK, thanks. Could be things were a tad jumbled due to the upgrade process.

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