Junkware Removal Tool (JRT) by Malwarebytes

I'm not a perfect wizard behind my curtain. But I believe one shouldn't take drivers for devices one doesn't have. And I do know not all Dell computers of the same name are equipped with the same devices. So, I've found this...

http://www.mysoft.hu/docs/Dell/Dell_Inspiron_3847.pdf

Dell Inspiron 3847 Specs

...but I still don't know what's in your machine. Your purchase is recent enough to contact Dell, actually, for advice on whether to update drivers & how to determine which devices you've got. I did that early on & was cautioned against 1704 & nVidia. But I believe you may also just look in Device Manager to see what is already there. R-Clk START, & select Device Manager...

Double click it for Properties, to see its version at the Driver tab...

I don't want Dell Update in here again, because none of my drivers were Win 10 versions except 2 that Windows Update did. Dell Update was a pretense, for me. If you discover in Device Manager that all your drivers actually do match what you see at the Dell site - then disregard my complaint. Regarding Dell Foundation Services, I'm just not sure what it means to do. Further research is warranted.

But the glitches I reported were all minor. Every update I took from Dell's Drivers & Downloads site installed very well with just one click after the download. They do a version check. One of them uninstalled its predecessor before installing itself. I'm pleased. But you may decide not to do it, especially if you've got no problem to fix.

It did fix a problem I had, I think. At boot, my touchpad would work, but - after a while - its gestures would no longer work. (This was true in Win 8.1 too.) Also, its pointer became erratic. At the time, I already had a driver for the touchpad greater than the one at the Dell site - Windows Update supplied it. After updating the other 12 drivers - that touchpad problem disappeared. I guess one of the 12 was interfering with the touchpad. (Subsequently, the site had even a later touchpad driver which I've also taken. The problem still is gone.)

Tip: Obtain any driver updates your Dell computer really needs from Dell's download page only, NEVER via Windows Update (i.e., hide any driver updates offered via Windows Update or configure your system so that driver updates are never offered or installed via Windows Update).

   • HOW TO disable...automatic installation of device driver updates in Win10

     http://www.tenforums.com/tutorials/15989-device-driver-automatic-installation-turn-off-windows-10-a.html

Oh my.  That is a lot.  I just got the computer very recently, and it sounds like it is already way behind.  Why wouldn't I want Intel drivers? (vs nVidia?)  I don't need any Bluetooth drivers.  What is wrong with Dell Update Application, or Dell Foundation Services?  I don't think I want to do a Realtek driver, especially if it has glitches.  Glitches give me hives.  :-0  Thanks to you also for your help.

OK, I found your Drivers & Downloads site...

http://www.dell.com/support/home/us/en/19/product-support/product/inspiron-3847-desktop/drivers/advanced

Inspiron 3847 Desktop

There are Win 10 drivers there for you, all right, & a lot of them are the same version as mine. It looks like - if you decide to update yours - you'll have to make the same choices I did regarding the Graphics drivers (Intel or nVidia) & the WiFi/Bluetooth drivers (1704 or 1705). So, look in Device Manager & in Programs & Features to see which you've got. Only update what you've already got, I think. Also, I won't take Dell Update Application. Pending further research, I won't take Dell Foundation Services. Dell Help & Support Application isn't offered to me, not sure whether I'd take it.

Otherwise, I couldn't resist updating all my drivers - once when I was Win 8.1 - & again after my upgrade to Win 10. It was after I did it the first time that Dell Update popped onto my taskbar. But Dell Update (supposedly working like Windows Update) clearly never did lift me to Win 10 drivers on its own. All the while, at boot, it pretended to be checking for updates & always declared I was up-to-date. But practically every driver I had was a lesser version than at the site! Two drivers at the site (the Touchpad & the Airplane Mode Switch) were a lesser version than I had. Windows Update must have updated those. So, I took the other 12 & haven't regretted it. Recently, a greater version of even the Touchpad (v.19.0.15.15) appeared at my site, & I've taken that too.

I took those 12 drivers two ways. First, I had the site detect which I needed by clicking "Detect Drivers", after inputting my service tag. It produced a list of only 5 of them. It then asked whether I wanted to go ahead & install 4 of those.  I had it do so, which went well - but it did them as a group. There was no dialog or requestor. I waited patiently for the site to barely say it had finished. Also, it never said to reboot, but a reboot was necessary. (The 5th was a BIOS upgrade the site downloaded but instructed to install separately.) Second, I downloaded the 7 remaining driver updates & clicked them one after the other. This way, each showed dialog & requestors. I only rebooted when one asked & at the end. I checked, & all my version numbers increased. I much prefer doing them individually over having the site do it.

Glitches:

(1) Realtek ALC3234 Audio Driver

     Be patient: This one took near a minuteto react after clicking. It then uninstalled its predecessor, rebooted, installed itself, & rebooted. I see you've got one of these, but a different version.

(2) Dell Wireless 1705 WiFi & Bluetooth Driver

This one asked "Modify, Repair, or Install" with repair pre-selected. I let it "repair", but it did a lot, looking more like an install. After reboot, there were only 4 icons in my Tray. However, the rest were hiding in the Show Hidden Icons (^) box & just needed to be dragged back out & into the Tray.

(3) Intel Management Engine Interface Driver

     This is one of the 5 the site detected & installed. It's the same version as what is offered to you. Unlike the other 4, the site continues to detect this one each time I click "Detect Drivers". I even also separately downloaded & reinstalled it, but still the site will continue to detect it. Also, Programs & Features & the site show v.11.0.0.1153, but Device Manager shows v.11.0.0.1146 for this driver, under System Devices. (It was like that before the update too, but with lesser numbers. More drivers were like that before than after this round of updates.)


Okay I used the removal tool.  I rebooted.  My fingers are crossed.  Thank you PA Bear.  I will look at the updated drivers and stuff later on today.  This was very easy to do, thankfully.  :-)

Would [running the McAfee Consumer Products Removal Tool, followed by a reboot] mess up my NOD32? 

Nope. If anything, running the removal tool will help to make sure that NOD32 is installed & working properly!