Junkware Removal Tool (JRT) by Malwarebytes

Anonymous
2015-09-27T21:48:34+00:00

So, in research for a BHO remover for another poster here, I downloaded & ran Malwarebyte's JRT - just to see what it might offer. I thought I'd trust them. I do gratefully use their Anti-virus scanner on demand to supplement Defender, after all. And I've sworn to pay up should it ever catch a thing Defender missed.

To my shock, JRT found stuff & just went ahead & deleted them - w/o asking permission! Either it - or Windows - did make a restore point, however. Who can analyze this report & help decide whether I should revert? My own rerearch...

(1) PCDoctor appears to be part of Dell. But it won't be long before I attack lots of Dell stuff in here.

(2) That searchscopes entry was part of McAfee (I think), called Secure Search...

...but I've uninstalled McAfee. Now, Secure Search is gone, & BING is the default. (Honestly, I'm not sure it was actually still working.)

(3) The folder "pc drivers headquarters" was part of Driver Detective, which I did once try when still Win 8.1. It said it wanted to replace two - but I never pursued that.

I think I've talked myself into keeping the deletions - but does anyone disagree? Here's the report...


Junkware Removal Tool (JRT) by Malwarebytes

Version: 7.6.3 (09.21.2015:1)

OS: Windows 10 Home x64

Ran by PCR on Sun 09/27/2015 at 1:10:58.32


~~~ Tasks

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDEventLauncherTask

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDoctorBackgroundMonitorTask

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY\_CURRENT\_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EBD4B3CF-DD1C-4303-88AF-0FD62ABD0CBE}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\pc drivers headquarters

Scan was completed on Sun 09/27/2015 at 1:12:36.30

End of JRT log

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-03-03T00:24:43+00:00

    This is the bad thing about Win10, automatic updates.  It is one reason I almost didn't buy this computer.  If it just notifies me, I could check it out.  Then let ME decide if I want them or not...

    I hear you (even though MS doesn't) but WYSIWYG. Truth me told, MS is only following in Apple's & Google's footsteps.

    If you were running Windows 10 Professional, the "Download but notify" and "Notify Only" options are still available via Group Policy.

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  2. Anonymous
    2016-03-03T00:12:40+00:00

    <<<Installing drivers unnecessarily can, in some rare cases, create new problems. Review the Criticality information listed on the driver download page for more information.>>>

    Yes, this is what concerns me.  This is a brand new Win10 computer.  It is possible that I had files from before, that were backed up.  It seems the past few months I have been on "damage control" vs. just enjoying the computer.  It started to be a hassle right after the force to 8.1 previously.  Then it ran good after that, then it had issues.  I am going to keep a journal of things like the Win10 updating drivers etc... but this is one reason I get tired of dealing with this.  That was an easy fix.  The force upgrade to 8.1 was a nightmare.  The computer should be more fun, than work.  I don't know how people with busy lives keep up with all of this.  If it weren't for people who are willing to help others, using a computer would not be worth the hassle.  Some days it's great.  Then other days you could pull your hair out.

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  3. Anonymous
    2016-03-02T05:00:21+00:00

    OK. I know of a Dell article that says to update drivers both before & after the Win 10 upgrade, because the upgrade just did a migration - meaning the Win 8.1 drivers were moved into Win 10...

    http://www.dell.com/support/article/us/en/19/SLN297955

    Windows 10 upgrade walkthrough

    But yours came with Win 10 pre-installed, you said; so, perhaps no migration took place. See what you've got in Device Manager compared to the site.

    And here is another article that gives you some wiggle room...

    http://www.dell.com/support/article/us/en/19/SLN128938/en

    FAQs- Drivers and Downloads

    === Quote ===

    When to Update the Driver?

    Dell Support now has the ability to scan some Dell computers for Driver Updates. On the Drivers and Download page, if you see Scan Your System for Updates click on it to scan your system. The device drivers and firmware on a computer should be updated for numerous reasons some of which include:

    Increased system performance

    Patch security risks

    Expanded compatibility

    Additional features

    To fix problems

    As directed by a Dell article

    However, if your computer is working fine and the driver is not listed as an Urgent or Recommended download, there may be no reason to update your drivers. Installing drivers unnecessarily can, in some rare cases, create new problems. Review the Criticality information listed on the driver download page for more information.

    === EOQ ===

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  4. Anonymous
    2016-03-02T03:14:45+00:00

    Thank you for that info.  I had no idea that it would install drivers besides WINDOWS.  I disabled that via control panel, devices and printers, right click,  device installation settings, then clicked NO.  That could've caused me a world of hurt.  I don't know why in the world they had that as the default.  This is the bad thing about Win10, automatic updates.  It is one reason I almost didn't buy this computer.  If it just notifies me, I could check it out.  Then let ME decide if I want them or not.  One good thing about Win10 though, they finally got it right with the notification window.  +10 on that one!

    Thank you PCR.  I will look into it.  You both have really went above and beyond.  I am very grateful.

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