Junkware Removal Tool (JRT) by Malwarebytes

Anonymous
2015-09-27T21:48:34+00:00

So, in research for a BHO remover for another poster here, I downloaded & ran Malwarebyte's JRT - just to see what it might offer. I thought I'd trust them. I do gratefully use their Anti-virus scanner on demand to supplement Defender, after all. And I've sworn to pay up should it ever catch a thing Defender missed.

To my shock, JRT found stuff & just went ahead & deleted them - w/o asking permission! Either it - or Windows - did make a restore point, however. Who can analyze this report & help decide whether I should revert? My own rerearch...

(1) PCDoctor appears to be part of Dell. But it won't be long before I attack lots of Dell stuff in here.

(2) That searchscopes entry was part of McAfee (I think), called Secure Search...

...but I've uninstalled McAfee. Now, Secure Search is gone, & BING is the default. (Honestly, I'm not sure it was actually still working.)

(3) The folder "pc drivers headquarters" was part of Driver Detective, which I did once try when still Win 8.1. It said it wanted to replace two - but I never pursued that.

I think I've talked myself into keeping the deletions - but does anyone disagree? Here's the report...


Junkware Removal Tool (JRT) by Malwarebytes

Version: 7.6.3 (09.21.2015:1)

OS: Windows 10 Home x64

Ran by PCR on Sun 09/27/2015 at 1:10:58.32



~~~ Tasks

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDEventLauncherTask

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDoctorBackgroundMonitorTask

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY\_CURRENT\_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EBD4B3CF-DD1C-4303-88AF-0FD62ABD0CBE}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\pc drivers headquarters

Scan was completed on Sun 09/27/2015 at 1:12:36.30

End of JRT log

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2016-03-06T05:13:17+00:00

    Oh this thing is not good.  This is all listed.  I had to do this in two parts, because all of the items wouldn't fit on one screen.

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  2. Anonymous
    2016-03-06T05:05:06+00:00

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  3. Anonymous
    2016-03-06T04:52:04+00:00

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  4. Anonymous
    2016-03-06T00:21:49+00:00

    (1) Post a picture of all the Dell stuff in Programs & Features with the dates, like I posted at the bottom of page 5 of this thread.

    (2) Post a picture of your restore points with the dates like I did, if you've got them. Otherwise, turn them on for drive C:.

    (3) If a date in a restore point matches a date in Programs & Features (especially for Dell Update), post the result of "Scan for affected programs".

    (4) Compare your version of Dell Update (in Programs & Features) to the version offered at the Dell site. IIRC, mine was a greater version than what I saw at the site.

    Don't actually do a restore, that's only for emergencies.

    I want to make a determination as to whether you should uninstall Dell Update. It isn't working properly if you have to go hunt for it & click it. Normally, it sits in the Tray [right side of Taskbar - & not in the Show Hidden Icons (^) box]. Also, at each boot, it should do an automatic check for updates. (But mine never found a single driver to update - & 12 were at the site with greater version numbers!)

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  5. Anonymous
    2016-03-05T07:44:50+00:00

    Dell Update must have been pre-installed.  I did not install Dell Foundation Services, Dell Update must have done that. 

    I don't know if Dell Update is working now or not.  It still shows up in the Add/Remove Programs.

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