Junkware Removal Tool (JRT) by Malwarebytes

Anonymous
2015-09-27T21:48:34+00:00

So, in research for a BHO remover for another poster here, I downloaded & ran Malwarebyte's JRT - just to see what it might offer. I thought I'd trust them. I do gratefully use their Anti-virus scanner on demand to supplement Defender, after all. And I've sworn to pay up should it ever catch a thing Defender missed.

To my shock, JRT found stuff & just went ahead & deleted them - w/o asking permission! Either it - or Windows - did make a restore point, however. Who can analyze this report & help decide whether I should revert? My own rerearch...

(1) PCDoctor appears to be part of Dell. But it won't be long before I attack lots of Dell stuff in here.

(2) That searchscopes entry was part of McAfee (I think), called Secure Search...

...but I've uninstalled McAfee. Now, Secure Search is gone, & BING is the default. (Honestly, I'm not sure it was actually still working.)

(3) The folder "pc drivers headquarters" was part of Driver Detective, which I did once try when still Win 8.1. It said it wanted to replace two - but I never pursued that.

I think I've talked myself into keeping the deletions - but does anyone disagree? Here's the report...


Junkware Removal Tool (JRT) by Malwarebytes

Version: 7.6.3 (09.21.2015:1)

OS: Windows 10 Home x64

Ran by PCR on Sun 09/27/2015 at 1:10:58.32



~~~ Tasks

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDEventLauncherTask

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDoctorBackgroundMonitorTask

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY\_CURRENT\_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EBD4B3CF-DD1C-4303-88AF-0FD62ABD0CBE}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\pc drivers headquarters

Scan was completed on Sun 09/27/2015 at 1:12:36.30

End of JRT log

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2016-02-26T09:22:26+00:00

    What wireless mouse story? OK, looks like we both survived JRT. Support Assist must have its own defense mechanism. Right, that's where they are, & JRT had only deleted two of mine too. I think we're OK with that now. I'll never run JRT again, either.

    So, which Dell have you got? Are you Win 10 build 10240, or Win 10 version 1511? I am the former & continue to await the latter to arrive through Windows update.

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  2. Anonymous
    2016-02-26T06:48:20+00:00

    PA Bear, I deleted that program.  I don't plan to run it again. 

    All 3 of those files were in the Task Scheduler alright.  I just looked it up.

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  3. Anonymous
    2016-02-26T06:41:52+00:00

    TIP => Always remember the First Rule of Computers => If it ain't broke, don't fix it!

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  4. Anonymous
    2016-02-26T06:33:17+00:00

    I missed that I guess.  I just try to keep the computer clean, and running good.  That wireless mouse story made me want to start inspecting the computer again.  I didn't have ANY issues with Dell stuff, until I ran the JRT.  That is when it hit the fan.  I will have to look up the same way you did, on these files.  I only had two deleted.  I went to C:, Windows, System32, Tasks, I think it was in that order.  Then I had to open tasks in Admin mode, if I remember right. 

    <<<Did you manually compare your drivers to the Drivers & Downloads page?>>> No.

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  5. Anonymous
    2016-02-26T05:05:15+00:00

    You found PCDEventLauncherTask & PCDoctorBackgroundMonitorTask? OK, good. I'll still BING PCDEventLauncher - but I'm back securely thinking it is from Dell.

    (1) As PA Bear asked, what was the issue that caused you to run JRT in the first place?

    (2) Rereading your posts, I think you had issues with Dell stuff. Is it all resolved?

    (3) Did you manually compare your drivers to the Drivers & Downloads page?

    Update 12:45 AM: Those two & even the more ominous sounding PCDDataUploadTask are all part of Support Assist. They are actual tasks that show up in Task Scheduler (R-Clk START, Computer Management)...

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=69c58d28-1fba-4743-9642-5cdb7cd2a0e2)

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