Junkware Removal Tool (JRT) by Malwarebytes

Anonymous
2015-09-27T21:48:34+00:00

So, in research for a BHO remover for another poster here, I downloaded & ran Malwarebyte's JRT - just to see what it might offer. I thought I'd trust them. I do gratefully use their Anti-virus scanner on demand to supplement Defender, after all. And I've sworn to pay up should it ever catch a thing Defender missed.

To my shock, JRT found stuff & just went ahead & deleted them - w/o asking permission! Either it - or Windows - did make a restore point, however. Who can analyze this report & help decide whether I should revert? My own rerearch...

(1) PCDoctor appears to be part of Dell. But it won't be long before I attack lots of Dell stuff in here.

(2) That searchscopes entry was part of McAfee (I think), called Secure Search...

...but I've uninstalled McAfee. Now, Secure Search is gone, & BING is the default. (Honestly, I'm not sure it was actually still working.)

(3) The folder "pc drivers headquarters" was part of Driver Detective, which I did once try when still Win 8.1. It said it wanted to replace two - but I never pursued that.

I think I've talked myself into keeping the deletions - but does anyone disagree? Here's the report...


Junkware Removal Tool (JRT) by Malwarebytes

Version: 7.6.3 (09.21.2015:1)

OS: Windows 10 Home x64

Ran by PCR on Sun 09/27/2015 at 1:10:58.32


~~~ Tasks

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDEventLauncherTask

Successfully deleted: [Task] C:\WINDOWS\system32\tasks\PCDoctorBackgroundMonitorTask

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY\_CURRENT\_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EBD4B3CF-DD1C-4303-88AF-0FD62ABD0CBE}

~~~ Files

~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\pc drivers headquarters

Scan was completed on Sun 09/27/2015 at 1:12:36.30

End of JRT log

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2016-02-26T06:48:20+00:00

    PA Bear, I deleted that program.  I don't plan to run it again. 

    All 3 of those files were in the Task Scheduler alright.  I just looked it up.

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  2. Anonymous
    2016-02-26T06:41:52+00:00

    TIP => Always remember the First Rule of Computers => If it ain't broke, don't fix it!

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  3. Anonymous
    2016-02-26T06:33:17+00:00

    I missed that I guess.  I just try to keep the computer clean, and running good.  That wireless mouse story made me want to start inspecting the computer again.  I didn't have ANY issues with Dell stuff, until I ran the JRT.  That is when it hit the fan.  I will have to look up the same way you did, on these files.  I only had two deleted.  I went to C:, Windows, System32, Tasks, I think it was in that order.  Then I had to open tasks in Admin mode, if I remember right. 

    <<<Did you manually compare your drivers to the Drivers & Downloads page?>>> No.

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  4. Anonymous
    2016-02-26T05:05:15+00:00

    You found PCDEventLauncherTask & PCDoctorBackgroundMonitorTask? OK, good. I'll still BING PCDEventLauncher - but I'm back securely thinking it is from Dell.

    (1) As PA Bear asked, what was the issue that caused you to run JRT in the first place?

    (2) Rereading your posts, I think you had issues with Dell stuff. Is it all resolved?

    (3) Did you manually compare your drivers to the Drivers & Downloads page?

    Update 12:45 AM: Those two & even the more ominous sounding PCDDataUploadTask are all part of Support Assist. They are actual tasks that show up in Task Scheduler (R-Clk START, Computer Management)...

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=69c58d28-1fba-4743-9642-5cdb7cd2a0e2)

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  5. Anonymous
    2016-02-26T04:44:18+00:00

    What is your computer? Mine is a Dell Inspiron 3542. Support Assist does a lot, & it once informed me of a BIOS update. I've kept that. But I've uninstalled Dell Update, in favor of manually comparing my driver versions to what is at the site. I've fully updated my drivers. But there were choices to make regarding Intel vrs. nVidia for graphics & 1704 vrs. 1705 for the WiFi/Bluetooth driver. All four were offered. To decide which to choose, look in Device Manager to see what you've got a lesser version of. Pending further research, I decided not to take Dell Foundation Services. And I won't take Dell Update again.

    Now, I'm off to BING PCDEventLauncherTask & PCDoctorBackgroundMonitorTask again. I want to see something definitive about the former, especially.

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