Lumia 950XL 5ghz Wifi issue

Anonymous
2016-01-13T02:33:23+00:00

So I have found when using my 5Ghz N network the phone will lose all WiFi networking.   On first use, it will connect up OK.  But let it sit and come back to it, it will have lost the WiFi network and the ability to see any other WiFi network with "no networks found".  Only a phone reboot will fix it until it happens again.

So far I've experienced it on my Linksys E8350 (supposed AC2400 and MIMO which the 950XL claims to support).  My Wifi router is set for Wireless A or N on 5Ghz, while it can do N, B, or G on 2.4

My workaround is to  only connect to the 2.4Ghz WiFi at this point. 

Anyone else experiencing complete WiFi radio failure like this?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-06-28T11:30:12+00:00

    I guess the 5GHz didn't drop off then? Your post was almost 2 months ago.  What have you discovered?

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  2. Anonymous
    2016-06-28T11:45:28+00:00

    In UK I am stuck with 2.4ghz (99% uptime)

    if I try to use 5.0ghz (lower channels) I get NO INTERNET AVAILABLE on connection

    if I try to use the 5.0ghz (high channels 100-140 etc) I can get internet but not for long

    I replaced my Linksys e4200 with an asus ac5300 and wasted money as it was not my router

    I bought another 950xl and its exactly the same

    I am guessing its UK model hardware fault now and I will live with it till Samsung note 7 arrives

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  3. Anonymous
    2016-06-29T05:08:55+00:00

    I also reported this ages ago and went with the Fast build delivery in hopes of faster remedy: alas, no. Last update came out couple of days ago and my 950XL grabbed 5 signal, so I let it to see what will happen. In few hours the phone rebooted and revert to 2.4.

    Not fixed.

    Also the navigation with Maps is broken completely in this build.

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  4. Anonymous
    2016-06-29T16:38:45+00:00

    Bill,

    Not sure if your question is directed at me?

    In any event I thought i had answered what fixed the issue for me... if not here goes...

    So my issue 'WAS' that i could not stay connected to 5GHZ unless i either turned off my sim or restarted my phone. And then it would only last for a few hours before it dropped the 5GHZ and switched to 2GHZ.

    What i did was first I ran the windows phone recovery tool and installed the latest public (NOT INSIDER) firmware. (please see my previous post about the numbers as i no longer recall and don't feel like going back)  After i did that i rebooted my phone and then connected up to 5GHZ...  It stayed connected all day, i left the area and came back later and it was able to connect back up to 5GHZ.  I've since had a few firmware updates/releases installed and I still do NOT have any problems with connecting and staying connected to 5GHZ.   

    I do have the dual sim 950xl but it only has a single sim in it currently. I am also in the U.S. and using ATT.

    I have several different 5GHZ routers that i connect to throughout the day.  (Cisco, Asus, Netgear, and others) 

    I can't speak to folks outside the U.S. having issues or if you have a 950.  The 950 and 950xl are somewhat different hardware wise so what works on one might not work on the other.   However the problem seemed to be more to do with the sim interfering with the 5GHZ band.  (shutting off the sim would allow me to stay connected to the wifi networks which at the time i didn't give much thought to) But like i mentioned since doing the update (using the Microsoft phone restore tool) I have not had any problems.  There was some issues the first day with some random reboots but that stopped after the first day. 

    Should Microsoft have released a phone with these problems? No.. they should have done QA testing.

    However if you are running the insider build, well you can't complain about things working because you are beta-testing for free Microsoft's program and they do have a rather lengthy disclaimer that states 'you may have problems.'   Anyways, if you need more information on exact steps PM me.  Otherwise that's about all I have to say on the matter.

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  5. Anonymous
    2016-07-08T06:54:51+00:00

    In UK I am stuck with 2.4ghz (99% uptime)

    if I try to use 5.0ghz (lower channels) I get NO INTERNET AVAILABLE on connection

    if I try to use the 5.0ghz (high channels 100-140 etc) I can get internet but not for long

    I replaced my Linksys e4200 with an asus ac5300 and wasted money as it was not my router

    I bought another 950xl and its exactly the same

    I am guessing its UK model hardware fault now and I will live with it till Samsung note 7 arrives

    I can finally say that as off

    http://www.windowscentral.com/windows-10-build-14383-pc-and-phone-now-available-insiders

    I can now use 5ghz low band and 5ghz highband channels (100 etc) perfectly

    only took a year :¬)

    Update: well works realy but 5ghz has now joined the drops internet 1% of the time

    so I set it up to fallback from 5ghz highband ->5ghz lowband ->2.4ghz and I found it on the 2.4 band this morning when I woke up

    Still major improvement (and yes brand new router 100% signal 10 feetaway)

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