Lumia 950 won't turn on

Anonymous
2016-01-06T11:59:15+00:00

After nearly two weeks my phone turned off with roughly 30% battery and it doesn't turn back on,recovery tool doesn't recognize it and when i plug it in to my pc or when i plug the charger nothing happens but it vibrates shortly every minute or so the whole time it's plugged in,is there any way i can get it back to life ? Thanks.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2017-03-13T16:12:22+00:00

    The Lumia 950s(a batch of them) have a problem of loose battery. Open the phone and wedge a piece of paper to make sure the battery gets tightly seated in the case and now try to charge it.

    I think the problem is with the battery. It is supposed to give 3.8V Output, and I checked with Multimeter and the output was only 2.4V.  Given at a local service center to check it. Hope they retrieve it. 

    The Pictures are important for me. Pictures from my visit to FC Bayern Game this saturday :( 

    I am already heart broken. 

    Fingers crossed

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  2. Pallav Chakraborty 1,360 Reputation points Volunteer Moderator
    2017-03-13T15:59:00+00:00

    The Lumia 950s(a batch of them) have a problem of loose battery. Open the phone and wedge a piece of paper to make sure the battery gets tightly seated in the case and now try to charge it.

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  3. Anonymous
    2017-03-12T23:09:39+00:00

    Keep it plugged with an USB cable and go to sleep. It should charge. If it doesn't, download the Windows Device Recovery Tool on your PC and use it to reset your phone.

    I tried and as you have said, will try once again. Also, tried to connect with the Device recovery tool. Its not detecting the device. Should I try to change the battery and check again?

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  4. Pallav Chakraborty 1,360 Reputation points Volunteer Moderator
    2017-03-12T07:16:02+00:00

    Keep it plugged with an USB cable and go to sleep. It should charge. If it doesn't, download the Windows Device Recovery Tool on your PC and use it to reset your phone.

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  5. Anonymous
    2017-03-12T05:30:47+00:00

    Ooookay, now I found a solution. When I tried charging via USB from the PC, the phone came back to life. Some would think that this means that the AC charger is broken, but after coming back to life the AC charger can continue the charging proces. 

    Reason I even tried the USB approach? I suddenly had the exact same problem with my 950XL that I had in my drawer (out of battery).

    Cheers

    Rene

    Hi.. Is it really working ?  My phone got switched off after the charge was down fully and when I came home and plugged in with the charger, it doesnt charge? the same problem as mentioned here. It vibrates once in a while but didnt charge. Then I tried with my laptop and USB cable, but the same problem. Then, I plugged into the AC Charger and slept for the night. But, it still doesn't get charged. I am literally heart broken.  Any suggestions?

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