Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous
2015-09-22T16:27:00+00:00

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

  1. Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
  2. 电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-10-07T01:23:16+00:00

    OK. They both said to run the Safety Scanner. Go back & click for that, if you haven't already. After that, run a full Defender scan, it said. Not bad.

    I'm overall happy with Defender's performance. My only regret is that it let these two in in the first place. Why did they get through the Real-Time scanner?

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  2. Anonymous
    2015-10-08T14:49:19+00:00

    The three (3) SensorPermissionState are the same... It looks exactly like yours....

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  3. Anonymous
    2015-10-08T14:52:55+00:00

    In Services, when I click on Apply after setting it to Manual, it gives me this...

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  4. Anonymous
    2015-10-08T15:16:59+00:00

    After putting a check mark on Geolocation in System Configuration, the "Enable All" is greyed out...

    and when I click on Apply, it unchecks itself ....

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  5. Anonymous
    2015-10-08T23:46:19+00:00

    That seems to be a false trail, then. I'll look for another registry key that looks especially important connected with {BFA794E4-F964-4FDB-90F6-51056BFE4B44}, but I doubt this is where the problem lies. I'll bet your registry keys for this are just fine.

    Now, I've gone through the registry & found other keys of interest, but I think your registry probably is fine with this. Most of them seem to record which apps will have access to one's location: allow, prompt, or deny. There is another Class ID tied to the first, namely "{6129C4B2-9397-4E58-BCD8-CED219D0CD33}"...

    ...If you have that & this one, I'll be fully satisfied your registry is fine with this...

    Get to them directly by clicking the ">" to left of each address portion, & finally click the last portion. I think the problem will be that you have missing files. For a starter, do you have...?...

    C:\Windows\System32\LocationPermissions.dll

    ...& an obvious bunch of others around it...

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