Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous
2015-09-22T16:27:00+00:00

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

  1. Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
  2. 电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2015-10-04T14:58:40+00:00

    I searched the registry regarding 02478d38-c3f9-4efb-9b51-7695eca05670... I could not find any...

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  2. Anonymous
    2015-10-04T15:00:45+00:00

    When I upgraded to Windows 10, the upgrade went fine... The Location was still there and I could toggle it On and Off... It only became greyed out after I deleted the virus using the Malwarebytes and the Microsoft Defender

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  3. Anonymous
    2015-10-04T15:06:06+00:00

    I am shocked today.. I didn't browse the net, I just concentrated on removing the BHOs on my registry and the firewall since I started helping me out but I am bewildered to see this during the scan using Microsoft Defender...

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  4. Anonymous
    2015-10-04T15:07:20+00:00
    1. And this.....

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  5. Anonymous
    2015-10-04T15:18:30+00:00

    And when I scanned with Malwarebytes.... These came up...

    1.

    2.

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