I am running Windows 10 64 bit After removing a virus using windows defender and malwarebytes, I could no longer... A. remove these internet explorer add ons, to wit: Ó¦ÓÃ±¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll 电脑管家网页防火墙 TSWebMon64.dat B. activate Location in Notification since it is always greyed out now

ok... i'll just wait for your additional instructions. I'll hold off.

I see. Restrict her to YouTube if you can. I've watched lots there w/o catching anything. I'm sure there must be music there as well. Or find some other safe place for her to listen to music. And have her not click extraneous links!

(1) I had hopes your Lfsvc.dll would be missing. Are you sure it is in the proper folder: "C:\Windows\System32"? If so, there's nothing to fix. And I can't understand that error message you got... ...What file on earth can it be referring to? We've looked at a bigly bunch now! OTOH, if the file is not in the proper folder, then R-Clk it, & select "Copy". Then, go & paste it into System32. Reboot. See whether you can now set Geolocation Service to manual. (2) A little research says the following is the proper registry key to look at, though likely it is the same as the other... ...The difference is this one mentions "CurrentControlSet", & it is a pointer to either of two others (the one last booted or the one last booted successfully). This is the one being used. The main difference so far between us is the value of "Start". Mine is "3" & yours probably is "4". But see what I've circled up there? That is all part of this registry key, &, if you click those ">"'s you'll see especially "Components" has a lot more data. In addition, there are a lot more registry keys involved, such as the one you don't have. It would have shown in your left pane under "12", if you had it. I'm thinking your "4" means "disabled" & my "3" means "manual". I wanted to ask that you change yours to mine & reboot - but hold off - until I can discover what file is missing. I want to look through more of the registry keys, for another important-looking one & for any mentioning of another file. EDIT 7:52 PM: And now I see changing that key wouldn't do it, going by a TechNet article**...** https://technet.microsoft.com/en-us/library/cc959920.aspx OK, I'll go looking for a file.

OK. Very good. Must be careful when it's just in the right pane. I was hoping there wouldn't be that many. I'll go study the registry keys you posted for the other problem.

With regards to TAOFrame... I'm still snipping pix for the right pane... got a lot. But done deleting all the Left pane...

Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

Ó¦ÓÃ±¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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157 answers

Anonymous

2015-10-12T17:51:48+00:00

ok... i'll just wait for your additional instructions. I'll hold off.
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Anonymous

2015-10-11T03:45:03+00:00

I see. Restrict her to YouTube if you can. I've watched lots there w/o catching anything. I'm sure there must be music there as well. Or find some other safe place for her to listen to music. And have her not click extraneous links!
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Anonymous

2015-10-10T23:39:28+00:00

(1) I had hopes your Lfsvc.dll would be missing. Are you sure it is in the proper folder: "C:\Windows\System32"? If so, there's nothing to fix. And I can't understand that error message you got...

...What file on earth can it be referring to? We've looked at a bigly bunch now!

OTOH, if the file is not in the proper folder, then R-Clk it, & select "Copy". Then, go & paste it into System32. Reboot. See whether you can now set Geolocation Service to manual.

(2) A little research says the following is the proper registry key to look at, though likely it is the same as the other...

...The difference is this one mentions "CurrentControlSet", & it is a pointer to either of two others (the one last booted or the one last booted successfully). This is the one being used.

The main difference so far between us is the value of "Start". Mine is "3" & yours probably is "4". But see what I've circled up there? That is all part of this registry key, &, if you click those ">"'s you'll see especially "Components" has a lot more data. In addition, there are a lot more registry keys involved, such as the one you don't have. It would have shown in your left pane under "12", if you had it.

I'm thinking your "4" means "disabled" & my "3" means "manual". I wanted to ask that you change yours to mine & reboot - but hold off -until I can discover what file is missing. I want to look through more of the registry keys, for another important-looking one & for any mentioning of another file. EDIT 7:52 PM: And now I see changing that key wouldn't do it, going by a TechNet article**...**

https://technet.microsoft.com/en-us/library/cc959920.aspx

OK, I'll go looking for a file.
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Anonymous

2015-10-10T21:22:25+00:00

OK. Very good. Must be careful when it's just in the right pane. I was hoping there wouldn't be that many. I'll go study the registry keys you posted for the other problem.
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Anonymous

2015-10-10T17:15:51+00:00

With regards to TAOFrame... I'm still snipping pix for the right pane... got a lot. But done deleting all the Left pane...
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