Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous
2015-09-22T16:27:00+00:00

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

  1. Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
  2. 电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2015-10-16T04:42:21+00:00

    actually a lot are missing....

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  2. Anonymous
    2015-10-16T04:40:53+00:00

    These are the "cannot repair member file", to wit:

    Event Viewer.lnk

    Steps Recorder.lnk

    Task Manager.lnk

    Component Services.lnk

    Computer Management.lnk

    Character Map.lnk

    Disk Cleanup.lnk

    dfrgui.lnk

    Windows Fax and Scan.lnk

    iSCSI Initiator.lnk

    ODBC Data Sources (64-bit).lnk

    Memory Diagnostics Tool.lnk

    Windows Media Player.lnk

    System Configuration.lnk

    System Information.lnk

    Paint.lnk

    Resource Monitor.lnk

    Performance Monitor.lnk

    services.lnk

    Snipping Tool.lnk

    Sticky Notes.lnk

    Default Programs.lnk

    Math Input Panel.lnk

    Remote Desktop Connection.lnk

    Windows Journal.lnk

    Wordpad.lnk

    XPS Viewer.lnk

    Windows Firewall with Advance Security.lnk

    Task Scheduler.lnk

    ODBC Data Sources (32-bit).lnk

    For Missing...

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  3. Anonymous
    2015-10-15T22:11:24+00:00

    There's at least a ghost of a chance the missing file we need - to restore Location functionality to you (& even Services functionality for Geolocation) - is named in CBS.log. I see you posted the top of that log, but this is what I need to see (as posted earlier).

    Note: To copy the name(s) out, highlight the name - i.e., drag the pointer over it while pressing down on the left side of the touchpad. Then, R-Clk the highlighted name, & select "Copy".

    Note: If it doesn't work using "Cannot repair member file", then try "missing".

              If you can find neither - geez, I guess I must ask that you run "SFC /Scannow" again.

              The output from the first run may have been wiped by the recent Windows Updates,

               which write to the same CBS.log file...

    (a) Open Explorer to "C:\Windows\Logs\CBS"

         This is the folder that holds "CBS.log".

    (b) R-Clk "CBS.log", & select "Open", (or D-Clk "CBS.log").

         It's large - may take several seconds to open.

    (c) Click the "Edit" Menu, & select "Find".

         The find requestor appears.

    (d) Type or paste "Cannot repair member file" into the find box, & hit ENTER.

         Should get you to something like this...

    2007-01-12 12:10:42, Info                  CSI    00000008 [SR] Cannot

    repair member file [l:34{17}]"Accessibility.dll" of Accessibility, Version =

    6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral,

    VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type

    neutral, TypeName neutral, PublicKey neutral in the store, file is missing

    (e) Copy the name, & post it. Then, Find Next (use the Edit menu or F3, maybe with FN), & post each one found.

    Note: I've made the file name bold, & underlined the choice of find strings. Your name(s) will be in that same position - pretty close to the find string.

    I'm going to study your DISM output. There's at least another ghost of a chance we can cure you by curing that DISM report!

    Interesting reading...

    https://support.microsoft.com/en-us/kb/929833

    Use the System File Checker tool to repair missing or corrupted system files

    https://support.microsoft.com/en-us/kb/928228

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista

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  4. Anonymous
    2015-10-15T16:04:35+00:00

    And this also...

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  5. Anonymous
    2015-10-15T16:03:14+00:00

    This is what I have....

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