I am running Windows 10 64 bit After removing a virus using windows defender and malwarebytes, I could no longer... A. remove these internet explorer add ons, to wit: Ó¦ÓÃ±¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll 电脑管家网页防火墙 TSWebMon64.dat B. activate Location in Notification since it is always greyed out now

I never saw it after I got infected from the virus....

The cortana is always in the CIRCLE icon... and not in the MAGNIFYING LENS icon... that's why I think LOCATION is always on even though in Settings, Location is showing as OFF.

This is the result when I search for Event Viewer in C:

Maybe the files are not missing... the virus may have changed its properties to Hidden Files that's why it will not execute and when I search, it does not show up in missing... I've read that most viruses do that...

I know that must have been tedious work to copy those out, sorry. These missing ".lnk" files are all shortcuts - pointers to the executable program file they are named after. Double-click one of these, & the executable will run. It's so you needn't copy the large program to multiple locations - just put a small shortcut there. Mysteriously, I've got only some of those, when I begin an Explorer search from C:, like... ...but I've got seemingly all of them when I search from C:\Windows, like... ...Steps Recorder doesn't show up when searching from C:. (1) I wonder - would you actually find "Event Viewer.Lnk" searching for it from C: (or even from C:\Windows)? That would really add to this new puzzle, if you found it. (2) Are you implying none of the .lnk shortcuts came up when you searched CBS.log for "missing"? If they only showed when you searched for "cannot repair member file", then maybe post the whole line one of those showed up in. Did they look like the sample I posted...?... 2007-01-12 12:10:42, Info CSI 00000008 [SR] Cannot repair member file [l:34{17}]" Accessibility.dll " of Accessibility, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing But these missing shortcuts (if they are really missing) couldn't be causing your Location problem. So, "SFC /Scannow" has failed to name the missing file(s) responsible for that - unless it has to do with the lines you did post that had the word "missing" in it. But those lines don't seem to have a file mentioned in them. I'm reaching my wit's end. I'm also in deep study - but not overly hopeful - over your DISM result.

Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

Ó¦ÓÃ±¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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157 answers

Anonymous

2015-10-16T12:00:39+00:00

I never saw it after I got infected from the virus....
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Anonymous

2015-10-16T11:56:31+00:00

The cortana is always in the CIRCLE icon... and not in the MAGNIFYING LENS icon... that's why I think LOCATION is always on even though in Settings, Location is showing as OFF.
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Anonymous

2015-10-16T11:52:44+00:00

This is the result when I search for Event Viewer in C:
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Anonymous

2015-10-16T11:43:01+00:00

Maybe the files are not missing... the virus may have changed its properties to Hidden Files that's why it will not execute and when I search, it does not show up in missing... I've read that most viruses do that...
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Anonymous

2015-10-16T08:41:07+00:00

I know that must have been tedious work to copy those out, sorry. These missing ".lnk" files are all shortcuts - pointers to the executable program file they are named after. Double-click one of these, & the executable will run. It's so you needn't copy the large program to multiple locations - just put a small shortcut there.

Mysteriously, I've got only some of those, when I begin an Explorer search from C:, like...

...but I've got seemingly all of them when I search from C:\Windows, like...

...Steps Recorder doesn't show up when searching from C:.

(1) I wonder - would you actually find "Event Viewer.Lnk" searching for it from C: (or even from C:\Windows)?

     That would really add to this new puzzle, if you found it.

(2) Are you implying none of the .lnk shortcuts came up when you searched CBS.log for "missing"?

     If they only showed when you searched for "cannot repair member file", then maybe post the

     whole line one of those showed up in. Did they look like the sample I posted...?...

2007-01-12 12:10:42, Info                  CSI    00000008 [SR] Cannot

repair member file [l:34{17}]"Accessibility.dll" of Accessibility, Version =

6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral,

VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type

neutral, TypeName neutral, PublicKey neutral in the store, file is missing

But these missing shortcuts (if they are really missing) couldn't be causing your Location problem. So, "SFC /Scannow" has failed to name the missing file(s) responsible for that - unless it has to do with the lines you did post that had the word "missing" in it. But those lines don't seem to have a file mentioned in them. I'm reaching my wit's end. I'm also in deep study - but not overly hopeful - over your DISM result.
Was this answer helpful?

0 comments No comments