Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous
2015-09-22T16:27:00+00:00

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

  1. Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
  2. 电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-10-17T08:07:59+00:00

    I'm just curious bout this... everytime this happens, though not always my computer slows.... I just opened 2 IE tabs, a YM, and a movie...

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  2. Anonymous
    2015-10-17T08:01:53+00:00

    I guess they are legit shortcuts - if...

    (1) They all have the same target as mine ("%windir%\system32\eventvwr.exe"), &

    (2) They all are 1015 bytes.

    But then, why does SFC flag them? I'd like you to have clean SFC & DISM reports. I'll see what I can find about that other stuff in CBS.log, that came up when you searched for "missing". Maybe that's making the shortcuts seem to be bad when they really are not. But, then, why isn't every shortcut you've got getting flagged?

    The problem with seeking a solution is that everything written on these problems is for Win 8.1 & under. But hopefully solutions found will be the same. But I'm not finding a solution yet for the DISM mess except to do a reset.

    === Edit 10/18/15 ===

    No - some have a target of "%windir%\system32\eventvwr.msc /s" & are 1168 bytes.

    I guess I'm in over my head with this problem. This one just doesn't appear when I do an Explorer search for "Event Viewer.Lnk" from "C:" or from "This PC" (though it does for MariaChunle). It only shows up for me when I search from "C:\Windows". I'll tell her shortly I must bow out. (It'll be several years before I can understand this thing.)

    === End of Edit ===

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  3. Anonymous
    2015-10-17T04:42:04+00:00

    All of it opens the Event Viewer...even the 2nd from top opens the Event Viewer...

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  4. Anonymous
    2015-10-17T04:34:14+00:00

    And by the way, thanks for not giving up on me...

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  5. Anonymous
    2015-10-17T04:32:11+00:00

    This is what I have...

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