To do these things, it may be best for you to have the Snipping Tool (to post pictures), so I can judge whether it will be as simple dealing with the virus bits.
To get the Snipping Tool...
(1) Click START, All Apps, Windows Accessories.
(2) R-Clk the Snipping Tool, & select Pin To Taskbar.
It will appear in the Taskbar as a scissors icon.
To save a snip...
(1) Click the Snipping Tool in the Taskbar, then its New button.
(2) Outline the portion of the screen you wish to snip.
(3) Click the Disk icon to save the snip.
It will save to "Capture.PNG".
To post the snip...
(1) Click the Insert Image icon above your post...
(2) Click the Browse button, then select "Capture.PNG".
(3) Finally, click the Upload button.
It will appear in the post.
Location is greyed out, i cannot remove internet explorer 11 addon after virus removal
I am running Windows 10 64 bit
After removing a virus using windows defender and malwarebytes, I could no longer...
A. remove these internet explorer add ons, to wit:
- Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
- 电脑管家网页防火墙 TSWebMon64.dat
B. activate Location in Notification since it is always greyed out now
Windows for home | Windows 10 | Security and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
157 answers
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Anonymous
2015-09-24T18:50:12+00:00 -
Anonymous
2015-09-24T18:35:02+00:00 As far as the location button, this site...
http://windows.microsoft.com/en-us/windows-10/location-service-privacy
Windows 10 location service and privacy: FAQ
...has a lot of information. Read through it, & post back if still cannot get the button to work. Mainly, is the account you are using an admin or a user account? You can see this way...
START, Settings, Accounts, Your Account
Admin account
I read through it but unfortunately nothing happened since Location is greyed out even in Start-Settings-Location-Turn On and Off is greyed out... No Microsoft Fix It for this also.
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Anonymous
2015-09-24T18:30:09+00:00 As far as the location button, this site...
http://windows.microsoft.com/en-us/windows-10/location-service-privacy
Windows 10 location service and privacy: FAQ
...has a lot of information. Read through it, & post back if still cannot get the button to work. Mainly, is the account you are using an admin or a user account? You can see this way...
START, Settings, Accounts, Your Account
Admin account
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Anonymous
2015-09-24T14:27:51+00:00 I don't know about the location button. I much doubt that is connected with add-ons. I'll look into it.
But the add-ons - if they are as simple as the Google add-on - I think they can be removed easily from the registry. When you open them in Manage Add-ons, do you see their search address? Here is what I get when I do a find in my registry for "http://www.google.com/search?q=" (that's enough of it to be unique)...
...See that dark number at the top left - {96DD31BE, etc.? After deleting it (which gets rid of the R-pane too), Manage Add-ons now reports...
...Google is gone. Want a talk through? Careful not to willy-nilly do as you please in the registry, though. It can harm the computer.
I would like a walk through.... Id be very careful... Hope I don't do anything I'm not supposed to. I would really appreciate a very step by step walk through.
It says here Class ID: {7C260B4B-F7A0-40B5-B403-BEFCDC6A4C3B} when I click on more info for the first add-on
Class ID: {50F4150A-48B2-417A-BE4C-C83F580FB904}
for the second add-on
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Anonymous
2015-09-24T04:20:41+00:00 To do these things, it may be best for you to have the Snipping Tool (to post pictures), so I can judge whether it will be as simple dealing with the virus bits.
To get the Snipping Tool...
(1) Click START, All Apps, Windows Accessories.
(2) R-Clk the Snipping Tool, & select Pin To Taskbar.
It will appear in the Taskbar as a scissors icon.
To save a snip...
(1) Click the Snipping Tool in the Taskbar, then its New button.
(2) Outline the portion of the screen you wish to snip.
(3) Click the Disk icon to save the snip.
It will save to "Capture.PNG".
To post the snip...
(1) Click the Insert Image icon above your post...
(2) Click the Browse button, then select "Capture.PNG".
(3) Finally, click the Upload button.
It will appear in the post.