Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous
2015-09-22T16:27:00+00:00

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

  1. Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
  2. 电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2015-10-06T06:17:34+00:00

    OK. These are new viruses, then. Defender removed them. Open Defender, History tab, All Detected Items - & click for more information. Maybe post the links you are sent to. They may have important information.

    To post a link so it can be clicked...

    (1) When at the page, R-Clk the link in the Address Bar, & select "Copy" (may have to "Select all" first).

         The link goes into the Clipboard.

    (2) Click the "Insert hyperlink" icon here in the Toolbar above your post (3rd from right).

    (3) R-Clk "http://" in the box, & select "paste", then click "Insert"..

         The link appears in the post so that it can be clicked.

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  2. Anonymous
    2015-10-06T05:49:16+00:00

    D-Clk = Double-Click.

    It's the same as:  R-Clk, & select "Run". Because it has a file type of ".reg", RegEdit will grab it & merge it back into the registry - wiping out the change you made to that key (& any other change you may have made to that key since you did the "Export...".

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  3. Anonymous
    2015-10-05T17:33:49+00:00

    But the TAO has more than 50 results....

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  4. Anonymous
    2015-10-05T17:33:19+00:00

    And these...

    5.

    6.

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  5. Anonymous
    2015-10-05T17:32:00+00:00

    And these....

    3.

    4.

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