I am running Windows 10 64 bit After removing a virus using windows defender and malwarebytes, I could no longer... A. remove these internet explorer add ons, to wit: Ó¦ÓÃ±¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll 电脑管家网页防火墙 TSWebMon64.dat B. activate Location in Notification since it is always greyed out now

This is what it looks like in my PC...

Tencent really has a bad reputation for spreading viruses.... Here are the links in the "Get more information..." for the viruses in Defender... 1. http://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=TrojanDownloader%3aWin32%2fBadiehi.B&threatid=2147706653&enterprise=0 2. http://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=Program%3aWin32%2fHadsruda!bit&threatid=213971&enterprise=0

Delete those six from the left pane, & also delete the "QQPMSRV"'s & the "QQSysMonX64"'s from the left pane. If any show up in the RIGHT pane, post a picture - do not delete. Do not delete anything beginning with just one "Q" or anything beginning with lower case "qq". If you want, post pictures of the latter: both the right & left panes. OK - let's go through the whole registry on - at least "QQSysMonX64" - as you have with the other two, & delete all occurrences in the left pane. If any show up in RIGHT pane, just post pictures.

(1) Delete these two as well. R-Clk "QQPMSRV"in the left pane, & select "delete". (2) Do the same for "QQPCRTP" - ugh, it stole my name! (3) Let us also delete "QQSysMonX64". But let QWAVE & QWavedrv alone! Soon, we may decide to delete everything that begins capital "QQ" from the left pane. When it just appears in the RIGHT pane, we have to be more careful, though. Also, lower case "qq" needs more caution.

I have some hope that Class ID is controlling the Location button in Action Center & the settings at "START, Settings, Privacy, Location". But it's not a big hope. I seem to have it mentioned something over 40 times. Yea, that's too many, maybe to deal with. But I think the one I posted is most crucial... (1) What is the value of your SensorPermissionState? (2) Does your key look exactly like mine? Get there directly this way... (1) Get to the top of RegEdit. (2) Open keys by clicking the ">" to their left, starting with "HKEY_LOCAL_MACHINE", & ending with "Overrides", (as shown at the bottom of my picture). You will occasionally need to scroll the left pane down to find one, but it's all in alphabetical order. (3) Finally, click that "{BFA794E4..." in the left pane. What does the right pane look like?

Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

Ó¦ÓÃ±¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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157 answers

Anonymous

2015-10-06T14:55:51+00:00

This is what it looks like in my PC...
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Anonymous

2015-10-06T14:49:37+00:00

Tencent really has a bad reputation for spreading viruses....

Here are the links in the "Get more information..." for the viruses in Defender...

1.

http://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=TrojanDownloader%3aWin32%2fBadiehi.B&threatid=2147706653&enterprise=0

2.

http://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=Program%3aWin32%2fHadsruda!bit&threatid=213971&enterprise=0
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Anonymous

2015-10-06T07:20:06+00:00

Delete those six from the left pane, & also delete the "QQPMSRV"'s & the "QQSysMonX64"'s from the left pane. If any show up in the RIGHT pane, post a picture - do not delete.

Do not delete anything beginning with just one "Q" or anything beginning with lower case "qq". If you want, post pictures of the latter: both the right & left panes.

OK - let's go through the whole registry on - at least "QQSysMonX64" - as you have with the other two, & delete all occurrences in the left pane. If any show up in RIGHT pane, just post pictures.
Was this answer helpful?

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Anonymous

2015-10-06T06:57:35+00:00

(1) Delete these two as well. R-Clk "QQPMSRV"in the left pane, & select "delete".

(2) Do the same for "QQPCRTP" - ugh, it stole my name!

(3) Let us also delete "QQSysMonX64".

But let QWAVE & QWavedrv alone!

Soon, we may decide to delete everything that begins capital "QQ" from the left pane. When it just appears in the RIGHT pane, we have to be more careful, though. Also, lower case "qq" needs more caution.
Was this answer helpful?

0 comments No comments
Anonymous

2015-10-06T06:39:47+00:00

I have some hope that Class ID is controlling the Location button in Action Center & the settings at "START, Settings, Privacy, Location". But it's not a big hope. I seem to have it mentioned something over 40 times. Yea, that's too many, maybe to deal with.

But I think the one I posted is most crucial...

(1) What is the value of your SensorPermissionState?

(2) Does your key look exactly like mine?

Get there directly this way...

(1) Get to the top of RegEdit.

(2) Open keys by clicking the ">" to their left,

     starting with "HKEY_LOCAL_MACHINE", &

     ending with "Overrides",

     (as shown at the bottom of my picture).

     You will occasionally need to scroll the left pane down to find one,

     but it's all in alphabetical order.

(3) Finally, click that "{BFA794E4..." in the left pane.

     What does the right pane look like?
Was this answer helpful?

0 comments No comments