Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous
2015-09-22T16:27:00+00:00

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

  1. Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
  2. 电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2015-10-09T06:18:26+00:00

    Where can I look for those?

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  2. Anonymous
    2015-10-09T05:24:57+00:00

    Your registry is fine as far as Location, then. But what about the "Location..." files & "Locator.exe"?

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  3. Anonymous
    2015-10-09T05:19:43+00:00

    With regards to the two (2) Registries, I have both the same as what you showed..

    and this is what is in my System 32...

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  4. Anonymous
    2015-10-09T05:05:58+00:00

    I don't know. I did a BING for "Gamebox_data" & saw stuff like...

    Did you ever take one of those? At least it isn't a full-fledged virus. Why is one of them unchecked in your picture #2?

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  5. Anonymous
    2015-10-09T04:26:24+00:00

    How are these Adwares going into my system?

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