Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous
2015-09-22T16:27:00+00:00

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

  1. Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
  2. 电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2015-10-20T20:01:05+00:00

    OK. Let me know when you've got it back. I may edit info into my last post or two. Particularly, I want you to know how to make a system image. Also, you need to understand there are two ways to do a reset - one of them keeps your personal info & settings while still re-installing Win 10. It's the other one that wipes everything.

    Finally, consider the purchase of a 2 TB external hard drive. Maybe your niece should buy it for you. My Seagate 2 TB Slim Red was under $100.00. This is the best place to keep a system image. Once you've got that, you may justifiably feel nearly fearless.

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  2. Anonymous
    2015-10-20T18:19:55+00:00

    hi! my neice will be using the computer for her paperworks.  I wont be able t reply for a few month but I do hope you can still help me when she returns the computer to me.  I really do appreciate your efforts.  Thank you so much and more power

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