Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous
2015-09-22T16:27:00+00:00

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

  1. Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
  2. 电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2015-10-17T04:42:04+00:00

    All of it opens the Event Viewer...even the 2nd from top opens the Event Viewer...

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  2. Anonymous
    2015-10-17T04:34:14+00:00

    And by the way, thanks for not giving up on me...

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  3. Anonymous
    2015-10-17T04:32:11+00:00

    This is what I have...

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  4. Anonymous
    2015-10-17T04:29:48+00:00

    I have it all in Cortana.... I have weather, news, and I can talk to it.... everything the same as when Location is ON. Though in my Settings, Location is showing as OFF... I dont have BING in Cortana...

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  5. Anonymous
    2015-10-17T04:00:47+00:00

    OK. I'm surprised you've got the circle for Cortana's icon. That you don't see the circle-within-a-circle icon popping in/out just to the right of "Show hidden icons" icon (^) especially at startup anymore means no program is using your location. So, location functionality is stuck on OFF. You also have reduced functionality of Cortana - if its requestor doesn't already have weather & news in it when clicked...

    It doesn't, does it? However, Cortana still works for you otherwise: it still will give you BING, for instance. You've got those other things in the START button live tiles. I'm starting to think what you have is a viable option, especially if you don't like snoops. So...

    I'm near dead in the water with restoring location functionality to you. You have every file I can identify as being part of it. SFC has failed to name the culprit & failed to automatically fix it. DISM failed to fix it. There are too many interconnected registry keys for me to hope giving mine to you. I'll keep looking for a solution specifically for location functionality - but may soon need to admit failure.

    I'm sorely disappointed with SFC, DISM & even Windows Update for not restoring location functionality to you - or even just naming the culprit file that Services needs to turn on Geolocation. I think our top priority now need be to fix SFC & DISM - I want them to give clean reports! Maybe doing that gets your location functionality back too.

    I've done a BING on your DISM error message. I'm still reading through it. Looks like a tough one.

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