Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous
2015-09-22T16:27:00+00:00

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

  1. Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
  2. 电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2015-10-16T11:52:44+00:00

    This is the result when I search for Event Viewer in C:

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  2. Anonymous
    2015-10-16T11:43:01+00:00

    Maybe the files are not missing... the virus may have changed its properties to Hidden Files that's why it will not execute and when I search, it does not show up in missing... I've read that most viruses do that...

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  3. Anonymous
    2015-10-16T08:41:07+00:00

    I know that must have been tedious work to copy those out, sorry. These missing ".lnk" files are all shortcuts - pointers to the executable program file they are named after. Double-click one of these, & the executable will run. It's so you needn't copy the large program to multiple locations - just put a small shortcut there.

    Mysteriously, I've got only some of those, when I begin an Explorer search from C:, like...

    ...but I've got seemingly all of them when I search from C:\Windows, like...

    ...Steps Recorder doesn't show up when searching from C:. 

    (1) I wonder - would you actually find "Event Viewer.Lnk" searching for it from C: (or even from C:\Windows)?

         That would really add to this new puzzle, if you found it.

    (2) Are you implying none of the .lnk shortcuts came up when you searched CBS.log for "missing"?

         If they only showed when you searched for "cannot repair member file", then maybe post the

         whole line one of those showed up in. Did they look like the sample I posted...?...

    2007-01-12 12:10:42, Info                  CSI    00000008 [SR] Cannot

    repair member file [l:34{17}]"Accessibility.dll" of Accessibility, Version =

    6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral,

    VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type

    neutral, TypeName neutral, PublicKey neutral in the store, file is missing

    But these missing shortcuts (if they are really missing) couldn't be causing your Location problem. So, "SFC /Scannow" has failed to name the missing file(s) responsible for that - unless it has to do with the lines you did post that had the word "missing" in it. But those lines don't seem to have a file mentioned in them. I'm reaching my wit's end. I'm also in deep study - but not overly hopeful - over your DISM result.

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  4. Anonymous
    2015-10-16T04:42:21+00:00

    actually a lot are missing....

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  5. Anonymous
    2015-10-16T04:40:53+00:00

    These are the "cannot repair member file", to wit:

    Event Viewer.lnk

    Steps Recorder.lnk

    Task Manager.lnk

    Component Services.lnk

    Computer Management.lnk

    Character Map.lnk

    Disk Cleanup.lnk

    dfrgui.lnk

    Windows Fax and Scan.lnk

    iSCSI Initiator.lnk

    ODBC Data Sources (64-bit).lnk

    Memory Diagnostics Tool.lnk

    Windows Media Player.lnk

    System Configuration.lnk

    System Information.lnk

    Paint.lnk

    Resource Monitor.lnk

    Performance Monitor.lnk

    services.lnk

    Snipping Tool.lnk

    Sticky Notes.lnk

    Default Programs.lnk

    Math Input Panel.lnk

    Remote Desktop Connection.lnk

    Windows Journal.lnk

    Wordpad.lnk

    XPS Viewer.lnk

    Windows Firewall with Advance Security.lnk

    Task Scheduler.lnk

    ODBC Data Sources (32-bit).lnk

    For Missing...

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