Location is greyed out, i cannot remove internet explorer 11 addon after virus removal

Anonymous
2015-09-22T16:27:00+00:00

I am running Windows 10 64 bit

After removing a virus using windows defender and malwarebytes, I could no longer...

A. remove these internet explorer add ons, to wit:

  1. Ó¦Óñ¦Ò»¼ü°²×°²å¼þ npQQPhoneManagerExt.dll
  2. 电脑管家网页防火墙 TSWebMon64.dat

B. activate Location in Notification since it is always greyed out now

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2015-10-05T01:16:33+00:00

    I see. OK. I've found an interesting registry key to look at for this, but it may also only work in pre-Win 10. Do a search from the top of your registry for that Class ID in blue, & post what you see. I'll compare your keys to mine. Make the pictures small, so they will post larger: drag the bottom of RegEdit up, D-Clk the separator lines in the title bar.

    But let us handle the services first.

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  2. Anonymous
    2015-10-05T01:08:27+00:00

    It was in your search result #12, but wasn't part of the virus. But let's look into those services first.

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  3. Anonymous
    2015-10-04T17:23:47+00:00

    A bad BHO also on the Services... Could these be deleted as well?

    1.

    1. Is TAO also a bad BHO?

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  4. Anonymous
    2015-10-04T17:21:11+00:00

    I also found this on the Services.. Could this be the problem?

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  5. Anonymous
    2015-10-04T15:19:37+00:00

    How is this possible when I didn't even download anything for the entire week...

    The only thing I did was try to remove the BHO from the registry and from firewall.

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