Windows Update KB3102429 Does not play well with Crystal Reports for Visual Studio 2008

Anonymous
2015-11-20T18:50:29+00:00

We have developed a .Net C# program that uses Crystal reports to create a report from raw data. We started getting customers with crystal reports errors.  The only common thread was it started happening after a specific date. After tracing it down we came up with KB3102429 as being the issue.  

The app is developed in Visual Studio 2008 and uses Crystal Reports for Visual Studio 2008.  Would an upgrade have solved this issue ?

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  1. Anonymous
    2015-12-11T06:12:20+00:00

    Restart doesn't not solve problem, unfortunately. 

    I even uninstalled all of the December updates, and tried a computer restart at least dozen of times.

    December updates after their uninstall are not listed in programs and features on affected computers. Running wusa /uninstall /kb:3102429 shows that update is not installed.

    But as from yesterday PDF export function doesn't work even after update has been successfully uninstalled and computer restarted.

    Any ideas how can we revert back to older Times New Roman fonts on windows 8.1 without full reinstallation?

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  2. Anonymous
    2015-12-11T06:33:44+00:00

    Restart doesn't not solve problem, unfortunately. 

    I even uninstalled all of the December updates, and tried a computer restart at least dozen of times.

    December updates after their uninstall are not listed in programs and features on affected computers. Running wusa /uninstall /kb:3102429 shows that update is not installed.

    Check if the update not install again in the background. I was have several case where this was the issue. After you uninstall the update and restart the PC go again in the updates, if you see there the KB3102429 ready for installing click with the right mouse on it and choose "hide update".

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  3. Anonymous
    2015-12-11T07:45:58+00:00

    Hi!

    All December updates are uninstalled and hidden. Even running wusa /uninstall /kb:3102429 displays message that update  3102429 is not installed.

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  4. Anonymous
    2015-12-11T10:54:02+00:00

    I can confirm that uninstalling KB3102429 resolved this problem for our internal users but you also need to prevent it from being installed again by disabling windows updates!

    This is a huge problem hope Microsoft resolves it very soon.

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  5. Anonymous
    2015-12-11T21:32:11+00:00

    This issue also happened about 2 years ago.  I saw a thread (on SAP?) that said Crystal XIR2 didn't have this problem.  Do you have R2?

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