Files in the programdata- microsoft- diagnosis- downloadedsettings are corrupted.

Anonymous
2015-05-29T07:16:39+00:00

Original title: Help with files

Hello there!

I ran a filecheck in the CMD yesterday' and it told me that all the files in the programdata- microsoft- diagnosis- downloadedsettings are corrupted. Now I tried to remove them but they got installed back. And also, I think that its causing me problems with the game world of warcraft. Now how do I remove them or at least the corrupt on them?

Thankes!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-06-19T17:00:16+00:00

    Lee

    The problems with Windows Update appear to be resolved.

    Can you please upload to your OneDrive a Print Screen image obtained when your problem with World of Warcraft occurs?

    In Windows 7 use Ctrl+Shift+Esc rather than Ctrl+Alt+Del. It gets you to Task Manager quicker. Select Task Manager, the Performance tab, Resource Monitor, and Memory tab. What are the figures for Hardware Reserved, In Use, Modified, Standby and Free?

    Please download Speccy and upload a copy of the report it produces to OneDrive. It helps to obtain the report at a time when the system is under pressure and temperatures may be higher than normal:

    http://www.piriform.com/docs/speccy/using-speccy

    Please download and run ADWCleaner and upload a copy of the report produced to your OneDrive. Remove all that it finds. :

    http://www.bleepingcomputer.com/download/adwcleaner/

    I suggest you take the precaution of creating a system restore point before running ADWCleaner, to guard against unforeseen consequences. Select Start, Control Panel, System, System Protection, and click the Create button.

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  2. Anonymous
    2015-06-20T14:39:32+00:00

    I dont see a reason for uploading a screenshot. Basicly I stuck in one place and can get out of there.

    Hardware: 58 MB, In USe: 2161 MB, Modified: 28 MB, Standby: 3738 MB, Free: 2208 MB

    Speccy: https://onedrive.live.com/redir?resid=4DBD839BA9BD8FA0!123&authkey=!AA\_h8To32umndcc&ithint=file%2cspeccy

    I could not upload a ADWCleaner report since its crashing in the middle of the scan...

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  3. Anonymous
    2015-06-20T15:22:10+00:00

    Lee

    Hardware: 58 MB, In USe: 2161 MB, Modified: 28 MB, Standby: 3738 MB, Free: 2208 MB

    These figures tend to vary significantly. Please tell me these figures when the game freezes. It may take a while to access Task Manager when the game has frozen.

    To identify what loads when you boot use Autoruns (freeware from Microsoft).

    http://technet.microsoft.com/en-us/sysinternals/bb963902

    With Autoruns you can uncheck an item, which disables it from starting, or you can right click an item and then delete it. If you uncheck you can recheck to re-enable the item. It is a much safer approach than editing the Registry and better than using msconfig.

    Run Autoruns and select the Everything tab. Click File, Save and, using the scroll to the right, change the “Save as type” option from Autoruns Data (*.arn) to Text (*txt). The file name changes to AutoRuns.txt. Click the Save button and upload the file to your OneDrive as a shared file and post as a link here.

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  4. Anonymous
    2015-06-20T16:13:53+00:00

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  5. Anonymous
    2015-06-20T17:48:12+00:00

    I dont think you understand, the game does not freeze...

    What does it do?

    Please use Autoruns to delete 9 entries where the words “File not found” appear. With Autoruns you can uncheck an item, which disables it from starting, or you can right click an item and then delete it. Click the Everything tab and look for the rows highlighted in yellow. To delete a disabled item you need to recheck it before you can delete it.

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