Files in the programdata- microsoft- diagnosis- downloadedsettings are corrupted.

Anonymous
2015-05-29T07:16:39+00:00

Original title: Help with files

Hello there!

I ran a filecheck in the CMD yesterday' and it told me that all the files in the programdata- microsoft- diagnosis- downloadedsettings are corrupted. Now I tried to remove them but they got installed back. And also, I think that its causing me problems with the game world of warcraft. Now how do I remove them or at least the corrupt on them?

Thankes!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-06-01T15:35:21+00:00

    Lee

    Check out if your game works before Marking the Answer? What remaining error are you seeing?

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  2. Anonymous
    2015-06-01T18:23:05+00:00

    Right now everything is fine, but I want to be sure. If the problem will continue Ill contact you ok?

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  3. Anonymous
    2015-06-12T12:26:18+00:00

    Hello garry,

    I didnt had problems until today. Yesterday I shut down the computer and windows updates something, and today I see the problems again. I went to the downloadedsettings files again and I see there the app.json and another file: telemntery.asm-windowsdefult.json. what can I do?

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  4. Anonymous
    2015-06-12T14:15:41+00:00

    Please run System File Checker and say if it cannot fix corrupted files. Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu.. Type *cd* and press ENTER. Type "sfc /scannow" without the quotes and press the ENTER key. When it completes type exit, press the ENTER key and restart the computer. http://support.microsoft.com/kb/929833

    Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administratorfrom the drop down menu. Type findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" and press the ENTER key.

    Please note there are three spaces in the command: Between findstr and /c, Between [SR]"and%windirBetween CBS.log and >"%userprofile

    Please upload a copy of your sfcdetails.txt file to your OneDrive as a shared file and post a link here. Enter sfcdetails.txt in the Search box above the Start button and press the ENTER key to locate the file created.

    Please upload and share with everyone fresh copies of your System log and your Application log (two files) from your Event Viewer to your One Drive and post a link here. You can remove any earlier copies of the logs from your OneDrive.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

    For help with OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

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