Files in the programdata- microsoft- diagnosis- downloadedsettings are corrupted.

Lee

The problems with Windows Update appear to be resolved.

Can you please upload to your OneDrive a Print Screen image obtained when your problem with World of Warcraft occurs?

In Windows 7 use Ctrl+Shift+Esc rather than Ctrl+Alt+Del. It gets you to Task Manager quicker. Select Task Manager, the Performance tab, Resource Monitor, and Memory tab. What are the figures for Hardware Reserved, In Use, Modified, Standby and Free?

Please download Speccy and upload a copy of the report it produces to OneDrive. It helps to obtain the report at a time when the system is under pressure and temperatures may be higher than normal:

http://www.piriform.com/docs/speccy/using-speccy

Please download and run ADWCleaner and upload a copy of the report produced to your OneDrive. Remove all that it finds. :

http://www.bleepingcomputer.com/download/adwcleaner/

I suggest you take the precaution of creating a system restore point before running ADWCleaner, to guard against unforeseen consequences. Select Start, Control Panel, System, System Protection, and click the Create button.

System info: https://onedrive.live.com/redir?resid=4DBD839BA9BD8FA0!120&authkey=!AJ0kfspwznvLzvE&ithint=file%2ctxt

Application: https://onedrive.live.com/redir?resid=4DBD839BA9BD8FA0!121&authkey=!AGBbyjuJsoudVqc&ithint=file%2cevtx

System: https://onedrive.live.com/redir?resid=4DBD839BA9BD8FA0!122&authkey=!AI0NfokpF-gY0-s&ithint=file%2cevtx

Lee

Please restart your computer, allow 30 minutes for the system to run before uploading further information so that the impact of any recent changes can become apparent.

Please provide an updated copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

Please upload and share with everyone fresh copies of your System log and your Application log (two files) from your Event Viewer to your One Drive and post a link here. You can remove any earlier copies of the logs from your OneDrive.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

Gerry, I dont want to freak you out or something but I really want to play my game, can you please help me?

sfcdetails: https://onedrive.live.com/redir?resid=4DBD839BA9BD8FA0!117&authkey=!AKNfCYHh2OoAcQs&ithint=file%2ctxt

Application: https://onedrive.live.com/redir?resid=4DBD839BA9BD8FA0!118&authkey=!AHGVLLJdaQ3CUXs&ithint=file%2cevtx

System: https://onedrive.live.com/redir?resid=4DBD839BA9BD8FA0!119&authkey=!AD-DZC-YKX4djM4&ithint=file%2cevtx

Also it seems that all the original files retuernd to their places after windows updated last night, and now it seems that it wants to update again. Theres must be a way to cancel those files