Files in the programdata- microsoft- diagnosis- downloadedsettings are corrupted.

Anonymous
2015-05-29T07:16:39+00:00

Original title: Help with files

Hello there!

I ran a filecheck in the CMD yesterday' and it told me that all the files in the programdata- microsoft- diagnosis- downloadedsettings are corrupted. Now I tried to remove them but they got installed back. And also, I think that its causing me problems with the game world of warcraft. Now how do I remove them or at least the corrupt on them?

Thankes!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-05-29T13:01:39+00:00

    Ok, it seems that the problems has gone for now but if theyll return ill try what u said.

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  2. Anonymous
    2015-05-29T12:51:12+00:00

    The Report looks fine.

    Do you still have problems with World of Warcraft?

    If yes, please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

    Please upload and share with everyone copies of your System log and your Application log (two files) from your Event Viewer to your OneDrive and post a link here.

    To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

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  3. Anonymous
    2015-05-29T12:43:52+00:00

    I did it all. Here is the last thing:

    Diagnostic Report (1.9.0027.0):


    Windows Validation Data-->

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-X3BG6-K2FKK-MWDPM

    Windows Product Key Hash: VnyRQg54Hom0DkF7ic9ndfQxu90=

    Windows Product ID: 00359-OEM-8802987-31017

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {B51C1CC6-1B56-45A0-AD2E-50C32AFE9C81}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.150316-1654

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{B51C1CC6-1B56-45A0-AD2E-50C32AFE9C81}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MWDPM</PKey><PID>00359-OEM-8802987-31017</PID><PIDType>3</PIDType><SID>S-1-5-21-3358316143-748815371-1495667803</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7817</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V17.4</Version><SMBIOSVersion major="2" minor="8"/><Date>20140725000000.000000+000</Date></BIOS><HWID>A5193F07018400F4</HWID><UserLCID>040D</UserLCID><SystemLCID>040D</SystemLCID><TimeZone>שעון רגיל ירושלים(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel

    Activation ID: 9f83d90f-a151-4665-ae69-30b3f63ec659

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00176-029-831017-02-1037-7601.0000-3372014

    Installation ID: 001723423810432090303812662914621646270174274273320952

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: MWDPM

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 29/05/2015 15:43:32

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0x00000000

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 3:5:2015 12:50

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAln2adyB6whtO6kJoxCaKm7SGzPnLO8j2

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes, but no SLIC table

    Windows marker version: N/A

    OEMID and OEMTableID Consistent: N/A

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC ALASKA A M I

      FACP ALASKA A M I

      HPET ALASKA A M I

      MCFG ALASKA A M I

      FPDT ALASKA A M I

      ASF! INTEL HCG

      SSDT PmRef Cpu0Ist

      SSDT PmRef Cpu0Ist

      SSDT PmRef Cpu0Ist

      SSDT PmRef Cpu0Ist

      DMAR INTEL HSW

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  4. Anonymous
    2015-05-29T11:14:15+00:00

    Select Start, Control Panel, Programs and Features, View installed updates. Right click on KB3022345 and select Uninstall.

    Select Start, Control Panel, Windows Update, Check for updates. Right click on KB3022345 and select Hide this Update. You may need to optional update is available to see KB3022345.

    Please run the Microsoft Genuine Advantage Diagnostics Tool in normal mode and copy and paste the results in a reply for further analysis:

    http://go.microsoft.com/fwlink/?linkid=52012

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  5. Anonymous
    2015-05-29T09:56:51+00:00

    Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administratorfrom the drop down menu. Type **findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"**and press the ENTER key.

    Please upload a copy of your sfcdetails.txt file to your OneDrive as a shared file and post a link here. Enter sfcdetails.txt in the Search box above the Start button and press the ENTER key to locate the file created.

    Note The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.

    For help with OneDrive see paragraph 9.3:

    http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

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