Questions about sent mails and sent items.

Anonymous
2014-10-07T23:02:52+00:00

I am using Windows 8.1. I cannot figure out the difference between Sent Items and Sent Mail. When I send an email sometimes it ends up in Sent Items and sometimes it ends up in Sent Mail. What is the difference? This is very confusing! Thanks.

Windows for home | Other | Email and communications

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Brian Tillman [Outlook MVP 2007-2019] 25,925 Reputation points
2014-10-11T02:16:53+00:00

The SentMail folder is one being supplied by your mail server.  I suspect you are using an IMAP account.  It doesn't appear you are using Outlook.com for your mail service.  Thus, your post is off-topic for the Outlook.com forum.  I have moved it to the Windows Live Mail forum on "Files, Folders, and Online Storage" where it is on-topic.

Right-click the account in the folder pane and choose Properties.  On the IMAP tab you can control the mapping of folders so that WLM will use the correct folder for saving the sent messages.

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  1. Anonymous
    2014-10-08T15:04:13+00:00

    Hi Lynne,

    Are you referring to outlook.com or the mail configured in Mail app or the Outlook client installed on the computer?

    In order to get a better picture of the issue in hand I would request you to provide a screenshot of the issue.

    **How to include a screenshot in your post - Microsoft Community**   

    If you need any further assistance with Windows Operating System, please post your query on Microsoft Community Forums and we’ll be glad to assist you with it.

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  2. Anonymous
    2014-10-09T12:14:44+00:00

    Windows Live Mail. Thanks.

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  3. Anonymous
    2014-10-09T15:16:09+00:00

    Windows Live Mail. Here is the screenshot:

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