Questions about sent mails and sent items.

Anonymous
2014-10-07T23:02:52+00:00

I am using Windows 8.1. I cannot figure out the difference between Sent Items and Sent Mail. When I send an email sometimes it ends up in Sent Items and sometimes it ends up in Sent Mail. What is the difference? This is very confusing! Thanks.

Windows for home | Other | Email and communications

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Brian Tillman [Outlook MVP 2007-2019] 25,925 Reputation points
2014-10-11T02:16:53+00:00

The SentMail folder is one being supplied by your mail server.  I suspect you are using an IMAP account.  It doesn't appear you are using Outlook.com for your mail service.  Thus, your post is off-topic for the Outlook.com forum.  I have moved it to the Windows Live Mail forum on "Files, Folders, and Online Storage" where it is on-topic.

Right-click the account in the folder pane and choose Properties.  On the IMAP tab you can control the mapping of folders so that WLM will use the correct folder for saving the sent messages.

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  1. Brian Tillman [Outlook MVP 2007-2019] 25,925 Reputation points
    2014-10-10T20:02:36+00:00

    Your screen shot isn't included.  Be sure to use the "Insert Image" button when creating your message if you want to include the image.

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  2. Brian Tillman [Outlook MVP 2007-2019] 25,925 Reputation points
    2014-10-10T20:00:21+00:00

    What type of email account is used in Outlook? (POP or IMAP or Exchange)

    Notice that this forum is about Outlook.com, not Office Outlook.  Moreover, the original poster mentioned Windows Live Mail, which also has nothing to do with Office Outlook.  WLM has no Exchange account ability.

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  3. Anonymous
    2014-10-10T17:54:03+00:00

    I have no idea about POP or IMAP.

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