Windows 7 SP1 Update Error Code 800F081F

Anonymous
2014-10-07T17:46:09+00:00

Hi,

For a few days now I'm getting an alert in my system tray that Windows cannot automatically search for updates. Clicking on the icon leads me to a message saying that the Windows Update Agent needs an update and a button to do this update. Clicking on the button closes the window, which then opens again after a few seconds with an error message that Windows cannot search for new updates. Error message code = 800F081F.

When I looked at my update history, I see that Windows Update Agent 7.6.7600.320 has failed daily for over a month now. I've already tried several suggestions (some posted on the dutch microsoft community) e.g. clearing the update cache, system update readiness tool, a 'clean' start of Windows, MS Fix It, but to no avail. Checkdisk and System File Checker scans found nothing wrong.

I'm using Windows 7 Home Premium with SP1, 64 bit. Not sure what other information I should provide that is relevant?

Hope someone can help me with this issue. Thanks in advance!

Kind regards,

Paul

Windows for home | Previous Windows versions | Windows update

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  2. Anonymous
    2014-11-26T00:26:33+00:00

    Paul

    Please download and install Malwarebytes (freeware version for home users only -not the Trial version –watch the checked boxes whilst installing), update definitions and run in normal mode. Disable other security software whilst you are doing scans.

    http://www.malwarebytes.org/products/malwarebytes\_free

    Please upload a copy of the report on what it found as a shared file to your OneDrive and a post a link here.

    Please download and run ADWCleaner:

    http://www.bleepingcomputer.com/download/adwcleaner/

    I suggest you take the precaution of creating a system restore point before running ADWCleaner, to guard against unforeseen consequences. Select Start, Control Panel, System, System Protection, and click the Create button.

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  3. Anonymous
    2014-11-30T21:57:46+00:00

    Hi Gerry,

    here are links to the reports.

    Malwarebytes:

    https://onedrive.live.com/redir?resid=D4EDCF2B47D2E08D!122&authkey=!ALcPow\_v3WiFIs8&ithint=file%2ctxt

    ADWCleaner:

    https://onedrive.live.com/redir?resid=D4EDCF2B47D2E08D!123&authkey=!AOmMYsOGgJGZHUk&ithint=file%2ctxt

    Looks like ADWCleaner found something, but I'm not sure if I should just remove these things.

    Regards,

    Paul

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  4. Anonymous
    2014-12-01T11:43:31+00:00

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  5. Anonymous
    2014-12-01T21:03:13+00:00

    OK, also done. Any suggestions on a next step?

    And again, thanks!

    Paul

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