Windows 7 SP1 Update Error Code 800F081F

Hi Gerry,

here are links to the reports.

Malwarebytes:

https://onedrive.live.com/redir?resid=D4EDCF2B47D2E08D!122&authkey=!ALcPow\_v3WiFIs8&ithint=file%2ctxt

ADWCleaner:

https://onedrive.live.com/redir?resid=D4EDCF2B47D2E08D!123&authkey=!AOmMYsOGgJGZHUk&ithint=file%2ctxt

Looks like ADWCleaner found something, but I'm not sure if I should just remove these things.

Regards,

Paul

Paul

Please download and install Malwarebytes (freeware version for home users only -not the Trial version –watch the checked boxes whilst installing), update definitions and run in normal mode. Disable other security software whilst you are doing scans.

http://www.malwarebytes.org/products/malwarebytes\_free

Please upload a copy of the report on what it found as a shared file to your OneDrive and a post a link here.

Please download and run ADWCleaner:

http://www.bleepingcomputer.com/download/adwcleaner/

I suggest you take the precaution of creating a system restore point before running ADWCleaner, to guard against unforeseen consequences. Select Start, Control Panel, System, System Protection, and click the Create button.

Hi Gerry,

here are the links to the new files:

Applications log:

https://onedrive.live.com/redir?resid=D4EDCF2B47D2E08D!120&authkey=!AHhg4HIoxiPvNn4&ithint=file%2cevtx

System log:

https://onedrive.live.com/redir?resid=D4EDCF2B47D2E08D!121&authkey=!AN2nJ2jKH1Q9E9s&ithint=file%2cevtx

System info:

https://onedrive.live.com/redir?resid=D4EDCF2B47D2E08D!119&authkey=!AO5I3J5cLTFLaBA&ithint=file%2ctxt

Regards,

Paul

Paul

Please restart your computer, allow 30 minutes for the system to run before uploading further information so that the impact of making changes can become apparent.

Please provide an updated copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your One Drive (formerly Sky Drive) and post a link here. You can remove the earlier copies of the logs from your OneDrive.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

Hi Gerry,

Done & done.

Found 1 potential threat (java exploit cve-2013-1493) and removed the file(s).

Checked my java versions and found two: java 7u67 and java 8u25. Removed the first one.

So that cleans things up a bit, but still doesn't help with the windows updates. :)

Regards,

Paul