Hi Rick,
We apologize for the delayed response.
We are sorry to hear that you would like to go back to Windows 7.
Windows offers the option to go back to the previous operating system if the following criteria are met:
- Windows.old folder is not changed or deleted
- You do not reset your system.
- A new user account is not created.(You can delete the account and initiate the rollback)
- You do not run disk clean-up
- If it is less than 30 days from the time of upgrade.
However, if any one of these does not apply to you, you can always Download Windows 7 ISO File
http://www.microsoft.com/en-us/software-download/windows7and initiate a clean install.
Please refer to this article by Trekdozer
for a complete guide on installing Windows 7.
Disclaimer: Clean install will delete all the files and programs in your system. Please create a backup before you initiate a clean install.
We would also suggest you to refer to this link for Recovery options in
Windows 10
Do let us know if you need further assistance.