Update KB3000850 fails to install

Anonymous
2014-11-26T14:09:39+00:00

Hi there,

I have a problem installing update KB3000850. It downloads and appears to install OK until the computer restarts to complete the installation. It gets to about 8% of configuring windows updates and then I get the following message:

failure configuring windows

undoing changes

The computer restarts and is usable. I don't know a great deal about windows error reporting but I checked the C:\Windows\Logs\CBS\CBS log and found the following message:

CBS Failed installing driver updates [HRESULT - 0x80070003 - ERROR_PATH_NOT_FOUND]

I checked the Event Viewer and found the following message in the Windows Logs\System section:

Event ID: 7023

Source: Service Control Manager

The Windows Modules Installer service terminated with the following error:

The system cannot find the path specified.

I have no idea which path it cannot find. I have tried running the SFC and DISM commands and have tried the Windows Update Automated Troubleshooter but none of these seem to fix it. I understand there is a problem with the Avast anti-virus software but I am running Norton 360. I am using Classic Shell and am not sure if that is causing the problem but don't want to uninstall it if the error is being caused by something else.

Any help or advice would be most gratefully received.

Thanks in advance,

Richard

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-05-31T23:50:48+00:00

    Awesome Job... I spend a few hours trying to get to wor until I saw your post...!!!

    I do have a Kodak printer installed....  ugh!

    Worked for me!!!!!

    :)

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  2. Anonymous
    2015-06-01T00:22:55+00:00

    According to dell it was not my Kodak printer, I found this out after I uninstalled it unfortunately!

    my issues requires window 8 to be reinstalled 😞

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  3. Anonymous
    2015-06-01T19:52:30+00:00

    I can not install this update & it is saying it is an importent update.

    Important updates are not necessarily security-related. Feel free to hide it.

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  4. Anonymous
    2015-06-12T10:30:56+00:00

    I think this worked for me too although I missed what happened after 30% and the restart.

    I have a Kodak driver installed.

    Thanks

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  5. Anonymous
    2015-06-14T07:50:31+00:00

    another happy customer here. again, another kodak user. strange the update can't mange these simple steps though.

    thanks for your help.

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