Update KB3000850 fails to install

Anonymous
2014-11-26T14:09:39+00:00

Hi there,

I have a problem installing update KB3000850. It downloads and appears to install OK until the computer restarts to complete the installation. It gets to about 8% of configuring windows updates and then I get the following message:

failure configuring windows

undoing changes

The computer restarts and is usable. I don't know a great deal about windows error reporting but I checked the C:\Windows\Logs\CBS\CBS log and found the following message:

CBS Failed installing driver updates [HRESULT - 0x80070003 - ERROR_PATH_NOT_FOUND]

I checked the Event Viewer and found the following message in the Windows Logs\System section:

Event ID: 7023

Source: Service Control Manager

The Windows Modules Installer service terminated with the following error:

The system cannot find the path specified.

I have no idea which path it cannot find. I have tried running the SFC and DISM commands and have tried the Windows Update Automated Troubleshooter but none of these seem to fix it. I understand there is a problem with the Avast anti-virus software but I am running Norton 360. I am using Classic Shell and am not sure if that is causing the problem but don't want to uninstall it if the error is being caused by something else.

Any help or advice would be most gratefully received.

Thanks in advance,

Richard

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-03-06T17:42:56+00:00

    Uninstall all drivers and Kodak software, reboot and try again

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  2. Anonymous
    2016-03-06T17:38:00+00:00

    Do you have a Kodak Printer installed or an OEM version of Windows?

    Yes to the Kodak printer ESP7. Windows 8.1 installed by Lenovo.

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  3. Anonymous
    2016-03-06T17:33:37+00:00

    Do you have a Kodak Printer installed or an OEM version of Windows?

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  4. Anonymous
    2016-03-06T17:20:46+00:00

    Are you freakin kidding me??? You checked a CBS Log and an Event Viewer? Tried running SFC and DISM commands??? Classic Shell??? Are you freakin kidding me??? I am NOT A GEEK? I am a typical user that expects this **** to work when I buy it and turn it on. This PC is 1 year old and hasnt updated in 9 months and now I figured I could fix it by upgrading to 10 and it is hung up on KB3000850 and every freakin solution I have seen on the internet is written by and for geeks. I am an Office 365 subscriber. Can someone please tell me what I need to do to fix this?

    Freakin' unbelievable! Come on Microsoft, where the freakin' are you?????

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  5. Anonymous
    2015-12-12T17:28:38+00:00

    Wish this had worked for me.

    See the diagnostics that Richard found and compare with your own.  Start your own thread with your own details if you need help.

    Good luck

    Robert Aldwinckle

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