Please don't edit a post of yours after someone's replied to it or to a later post in thread. Thank you.
@Windozers only...
I just restored my system from a known good image backup.
Assuming Win8.1 64-bit...
Please answer each of the following [admittedly tedious] diagnostic questions in a correspondingly-numbered list in your very next reply, preferably
without quoting this post:
1a. When (approx. date) did you purchase the computer?
1b. Did the computer come with Win8 (or Win8.1) preinstalled, did you do a clean install of Win8 (or Win8.1), or did you upgrade a (e.g., Win7) computer to Win8?
1c. Assuming you started with Win8 => When (approx. date) was Win8.1 installed?
1d. Have you ever done a Refresh or a Reset since you bought the computer?
1e. Was the computer fully-patched at Windows Update when you created the 12 Mar-15 image?
- What is the full name of your currently-installed third-party anti-virus application or security suite (i.e.,
not Windows Defender!), if any, and when (approx. date) does your current subscription(if any)expire?
- What third-party anti-malware applications (other than MBAM; i.e., not
Windows Defender!) are installed, if any? What third-party firewall, if any?
4a. Has any other McAfee application or a Norton application EVER been installed on the computer since you bought it?
4b. Did a McAfee free-trial or a Norton free-trial [pick one] come preinstalled on the computer
when you bought it? (Doesn't matter if you never used or Activated it.)
- When & why was MBAM installed? Is it MBAM Premium or MBAM Pro? Has MBAM ever detected & quarantined anything?
6a. Is KB3032359, KB3030377, KB3032323, KB3035131, KB3034344, KB3035126, KB3035132, KB3039066, KB3033889, KB3046049, and/or KB3025417 listed in
Installed Updates (not Update History)? [1]
6b. Is Automatic Updates enabled & set to the default Automatic configuration?
7a. What Update Version & KB number are displayed in the second line of text in IE11's Help | About [Alt+H+A] tab; e.g.,
Update Version: 11.0.54 (KB1231231) ?
7b. Is Firefox, Chrome or any other alternate browser installed?
- Is Adobe Flash Player v17.0.0.134 for Internet Explorer installed? TEST HERE USING INTERNET EXPLORER
ONLY! => http://www.adobe.com/software/flash/about/
- Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; Glary Utilities; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser; SpeedUpMyPC;
PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner's
Registry Cleaner component)?
<EDIT>
- Is it the same computer as in one or both of these previous threads of yours?...
http://answers.microsoft.com/en-us/windows/forum/windows8_1-system/strange-issue-with-pc-settings-icon/b4296f98-f43f-4146-8dfd-91f56d1a5619
http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/windows-81-displays-the-please-wait-screen-even/4089ce20-f5d5-453d-af0e-2b2cf0558387
</EDIT>
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[1] Control Panel | Programs and Features | View installed updates (in left-hand menu)