What happened to MSN Auto Reliability?

Anonymous
2014-10-05T20:56:24+00:00

The site has been ruined; the reliability ratings were great and held extremely useful information... 

Why has it gone, and where can I find AIS data on vehicles now?

I'm quite upset, as this was literally the only source I know of such valuable data.

It's wrong to remove such a unique source of information from the internet this way. This is definitely a reckless corporate maneuver, akin to wiping out an entire rare species. I appreciate the service, but profits should never obstruct peoples access to knowledge. This alone is more valuable than any profit, and I'm well aware of the costs and effort required in obtaining AIS data. Again - I appreciate the service but this gross incompetence is truly infuriating sometimes.

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Anonymous
2014-10-06T19:12:15+00:00

Hi,

Thank you for posting the query in Microsoft Community Forums.

It must be difficult when things do not work as expected. I would suggest you to follow these steps to report an issue regarding MSN Auto Reliability.

a. Go to your MyMSN page

b. Click the Feedback link at the lower right

c. Report the issue to Support

d. MSN Support will look into the issue.

Hope this information helps.

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Anonymous
2014-10-20T20:32:29+00:00

Hello MSN Auto users,

The new MSN Auto pages now offer the following options:

• Car Finder – this was called Decision Guide in previous release – this allows the user to search for cars by attributes.

• VIP / Vehicle Information Pages – these are the detailed pages about a particular car.

• Car Compare – these allow users to do side by side comparisons of cars.

They are currently only supporting new cars. The MSN team plans on adding back used cars soon. I will update this thread as soon as I have the information/timeframe.

For those of you who wish to research on new vehicles, please follow the steps below:

  1. Go to Research: http://www.msn.com/en-us/autos/research
  2. Scroll down to Review/Search by category
  3. You may select other attributes under More Search Options and click on the Search box

  1. This will bring you to the Car Finder page where you can select the filters that apply to your search:

If you want to compare vehicles, simply check the ADD TO COMPARE box for all vehicles you are interested in. The ADD TO COMPARE boxes will turn to COMPARE. Just click on any of them to see the results.

You will be able to see side-by-side results:

You may also select data to compare such as Compare Summary, Compare Engine, Compare Safety, Compare Interior and Compare Exterior:

Hope this helps.

Thanks,

Adriana

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  1. Anonymous
    2014-12-12T19:44:38+00:00

    I agree, I spent a bit of time looking around on the new Autos site hoping that the reliability data stilll existed and was just burried somewhere, but it's gone.  The information available their was great and I used to tell anyone and everyone who was looking into purchasing a vehicle to go to MSN Autos.  Whoever was in charge of re-inventing of this site should be fired.  In fact any of the people involved in the re-invention of this site obviously did not understand what their customers used it for.  It seems that Microsoft was looking to boost their Add revenue, but I'm willing to bet that it hasn't come to fruit for them. 

    This site is now completely useless.

    Thanks MSN team!

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  2. Anonymous
    2014-12-13T14:31:24+00:00

    I do like the idea of using the Internet Archive to find the data, but it was down for maintenance when I tried.

    I've found a decent solution for those interested.  Edmunds.com shows model year changes.  It takes a few steps, but I'm guessing MS doesn't plan on making the msnautos site actually functional again.

    On Edmunds click used cars then select the make/model/year of the vehicle.  Then click the review tab and scroll down a little to see the "What's new for xxxx" section. 

    CarComplaints.com show some reliability ratings.  It seems to be pretty accurate and detailed (actually better than the old msn feature), but then again it takes a few more steps.

    I wish they would bring the old msn autos back, but I doubt they will, so I thought I would share these alternate research tools with others.

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  3. Anonymous
    2014-12-20T17:48:58+00:00

    I agree. with and00r,    I've recommended MSN auto's to hundreds of people over the years for their great pool of data on reliability and safety.  It was my go to website for personal vehicle research, and myself along with many peers accessed the sign almost daily.  Sad.  This is a tragedy.  I was so dumbfounded by Microsoft decision to do this i specifically set an account in order to comment.  What tragedy and loss of information.....Please bring it back as google would say Don't be Evil.

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