What happened to MSN Auto Reliability?

Anonymous
2014-10-05T20:56:24+00:00

The site has been ruined; the reliability ratings were great and held extremely useful information... 

Why has it gone, and where can I find AIS data on vehicles now?

I'm quite upset, as this was literally the only source I know of such valuable data.

It's wrong to remove such a unique source of information from the internet this way. This is definitely a reckless corporate maneuver, akin to wiping out an entire rare species. I appreciate the service, but profits should never obstruct peoples access to knowledge. This alone is more valuable than any profit, and I'm well aware of the costs and effort required in obtaining AIS data. Again - I appreciate the service but this gross incompetence is truly infuriating sometimes.

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Anonymous
2014-10-06T19:12:15+00:00

Hi,

Thank you for posting the query in Microsoft Community Forums.

It must be difficult when things do not work as expected. I would suggest you to follow these steps to report an issue regarding MSN Auto Reliability.

a. Go to your MyMSN page

b. Click the Feedback link at the lower right

c. Report the issue to Support

d. MSN Support will look into the issue.

Hope this information helps.

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Anonymous
2014-10-20T20:32:29+00:00

Hello MSN Auto users,

The new MSN Auto pages now offer the following options:

• Car Finder – this was called Decision Guide in previous release – this allows the user to search for cars by attributes.

• VIP / Vehicle Information Pages – these are the detailed pages about a particular car.

• Car Compare – these allow users to do side by side comparisons of cars.

They are currently only supporting new cars. The MSN team plans on adding back used cars soon. I will update this thread as soon as I have the information/timeframe.

For those of you who wish to research on new vehicles, please follow the steps below:

  1. Go to Research: http://www.msn.com/en-us/autos/research
  2. Scroll down to Review/Search by category
  3. You may select other attributes under More Search Options and click on the Search box

  1. This will bring you to the Car Finder page where you can select the filters that apply to your search:

If you want to compare vehicles, simply check the ADD TO COMPARE box for all vehicles you are interested in. The ADD TO COMPARE boxes will turn to COMPARE. Just click on any of them to see the results.

You will be able to see side-by-side results:

You may also select data to compare such as Compare Summary, Compare Engine, Compare Safety, Compare Interior and Compare Exterior:

Hope this helps.

Thanks,

Adriana

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  1. Anonymous
    2014-10-05T23:08:33+00:00

    Update -

    Although nothing will replace the simplicity and ease of use MSN Auto reliability once had, you do have various other options, which are better but require a more advanced understanding of computers and internet to gain access.

    Online TSB's (technical service bulletins) can probably be found either free, or for a nominal fee across the web, and may not contain reliable AIS data info..

    But your best option is the ALLDATA 10.53 dataset, which is very costly. 

    If the company were to offer this dataset as a direct download, it would exceed 400gb

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  2. Anonymous
    2014-10-07T20:44:45+00:00

    NO THIS DOES NOT HELP!!!

    Are you:

    A: Suggesting that this data should still be accessible and needs to be fixed?

    B: Recommending that if we complain enough they may bring it back?

    or

    C: You don't have a clue what we are talking about, and just decided to throw some<Removed for TOU/COC Violation> up against the wall?

    Simple question, only requires a yes or no answer; Does MSN intend to make this data accessible to its users on the new Autos site?

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  3. Anonymous
    2014-10-08T03:25:37+00:00

    Hi, And00r,

    Follow Winston's advice and use the Feedback link to request this feature be added to MSN Autos.

    Meanwhile you might try using this site:  http://www.reliabilityindex.com/ or Consumer Reports.org

    http://www.consumerreports.org/cro/cars/guide_to_car_reliability/index.htm

    @no_use69,

    The more members requesting the feature be added to the new website the better chances you have of getting it back.  There is no need to bite someone's head off for something they had nothing to do with.  You were given good advice.

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