What happened to MSN Auto Reliability?

Anonymous
2014-10-05T20:56:24+00:00

The site has been ruined; the reliability ratings were great and held extremely useful information... 

Why has it gone, and where can I find AIS data on vehicles now?

I'm quite upset, as this was literally the only source I know of such valuable data.

It's wrong to remove such a unique source of information from the internet this way. This is definitely a reckless corporate maneuver, akin to wiping out an entire rare species. I appreciate the service, but profits should never obstruct peoples access to knowledge. This alone is more valuable than any profit, and I'm well aware of the costs and effort required in obtaining AIS data. Again - I appreciate the service but this gross incompetence is truly infuriating sometimes.

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Anonymous
2014-10-06T19:12:15+00:00

Hi,

Thank you for posting the query in Microsoft Community Forums.

It must be difficult when things do not work as expected. I would suggest you to follow these steps to report an issue regarding MSN Auto Reliability.

a. Go to your MyMSN page

b. Click the Feedback link at the lower right

c. Report the issue to Support

d. MSN Support will look into the issue.

Hope this information helps.

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Anonymous
2014-10-20T20:32:29+00:00

Hello MSN Auto users,

The new MSN Auto pages now offer the following options:

• Car Finder – this was called Decision Guide in previous release – this allows the user to search for cars by attributes.

• VIP / Vehicle Information Pages – these are the detailed pages about a particular car.

• Car Compare – these allow users to do side by side comparisons of cars.

They are currently only supporting new cars. The MSN team plans on adding back used cars soon. I will update this thread as soon as I have the information/timeframe.

For those of you who wish to research on new vehicles, please follow the steps below:

  1. Go to Research: http://www.msn.com/en-us/autos/research
  2. Scroll down to Review/Search by category
  3. You may select other attributes under More Search Options and click on the Search box

  1. This will bring you to the Car Finder page where you can select the filters that apply to your search:

If you want to compare vehicles, simply check the ADD TO COMPARE box for all vehicles you are interested in. The ADD TO COMPARE boxes will turn to COMPARE. Just click on any of them to see the results.

You will be able to see side-by-side results:

You may also select data to compare such as Compare Summary, Compare Engine, Compare Safety, Compare Interior and Compare Exterior:

Hope this helps.

Thanks,

Adriana

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  1. Anonymous
    2014-10-25T01:01:50+00:00

    I do a lot of research before buying a vehicle. Every time I spent hours and hours doing research, the old MSN reliability reports mirrored exactly what I found. Exactly. This is the most important feature the old MSN site had. The MOST IMPORTANT. 

    Sure you can get all the data of various vehicles on all the other sites. That's not important.  I'm not sure why this data disappeared, but you should bring it back. 

    For now, you can do the following: 

    Use the wayback machine:

    https://archive.org/web/

    And use the url:

    http://autos.msn.com/research/vip/reliability.aspx?make=Honda&model=Civic&year=2009

    Just substitute the make/model you are looking for. It works, but it's not pretty.

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  2. Anonymous
    2014-10-23T04:04:18+00:00

    Total screwup on eliminating the past design on Automotive consumer reports.  The consumer reports/responses on their purchases of vehicles was a major source of information for people looking to purchase a similar vehicle.   Like the home page of MSN this change is making MSN into more of a waste of space than a source of information.  Apparently this change was made and redesigned by someone who has NO knowledge of the subject. What a waste....

    This seems to be endemic with this whole redesign. Every section seems to have been designed by some computer geeks who might be geniuses at writing code, but have absolutely no clue about the subject they are designing a website for. The Money section is screwed up beyond belief, the Sports section is a joke, and the Auto section is just a sad shadow of what it once was.

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  3. Anonymous
    2014-10-22T15:16:17+00:00

    Total screwup on eliminating the past design on Automotive consumer reports.  The consumer reports/responses on their purchases of vehicles was a major source of information for people looking to purchase a similar vehicle.   Like the home page of MSN this change is making MSN into more of a waste of space than a source of information.  Apparently this change was made and redesigned by someone who has NO knowledge of the subject.  What a waste....

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