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The site has been ruined; the reliability ratings were great and held extremely useful information...
Why has it gone, and where can I find AIS data on vehicles now?
I'm quite upset, as this was literally the only source I know of such valuable data.
It's wrong to remove such a unique source of information from the internet this way. This is definitely a reckless corporate maneuver, akin to wiping out an entire rare species. I appreciate the service, but profits should never obstruct peoples access to knowledge. This alone is more valuable than any profit, and I'm well aware of the costs and effort required in obtaining AIS data. Again - I appreciate the service but this gross incompetence is truly infuriating sometimes.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
Thank you for posting the query in Microsoft Community Forums.
It must be difficult when things do not work as expected. I would suggest you to follow these steps to report an issue regarding MSN Auto Reliability.
a. Go to your MyMSN page
b. Click the Feedback link at the lower right
c. Report the issue to Support
d. MSN Support will look into the issue.
Hope this information helps.
Hello MSN Auto users,
The new MSN Auto pages now offer the following options:
• Car Finder – this was called Decision Guide in previous release – this allows the user to search for cars by attributes.
• VIP / Vehicle Information Pages – these are the detailed pages about a particular car.
• Car Compare – these allow users to do side by side comparisons of cars.
They are currently only supporting new cars. The MSN team plans on adding back used cars soon. I will update this thread as soon as I have the information/timeframe.
For those of you who wish to research on new vehicles, please follow the steps below:
If you want to compare vehicles, simply check the ADD TO COMPARE box for all vehicles you are interested in. The ADD TO COMPARE boxes will turn to COMPARE. Just click on any of them to see the results.
You will be able to see side-by-side results:
You may also select data to compare such as Compare Summary, Compare Engine, Compare Safety, Compare Interior and Compare Exterior:
Hope this helps.
Thanks,
Adriana
mst3k hit the nail on the head. I'm right in the middle of purchasing a used truck, and I went to MSN like I always do to find the reliability of different trucks. Now there's no useful information for used vehicles on MSN's site. Maybe if I was purchasing a new vehicle, which I would never do, this site might be of some use. I've left feedback 5 or 6 times so hopefully they'll be able to bring that data back.
Thanks for the screenshots and the information. I would like to clarify some of the info that we very much miss that was of great value especially for used car searches. However I realize that you may not be in a position to do anything about it yourself.
For example, there was a section where you could get reliability and "problem areas" information. This seemed to be a feed that aggregated repair data from shops to display where repairs were common for a given model and year. For several sections (like engine/trans, interior, etc) it would display either green, yellow, or red. It would go into further detail for yellow or red areas, and list the common problem, how frequent it was, and what the estimated cost was (parts and labor). It was consistent with my own experiences, where issues I had with my own cars would show up on that site, giving it credibility in my book. I don't know who provided this data feed.
This was probably the best source of this kind of information that I found anywhere, and beat out the simple "dot" system other sites used because of the detail it provided. As I found it consistent with my own experiences, I was looking forward to doing a compare for an upcoming used car purchase. I will try to pass this on to the site's feedback.
The new site would be comic if it wasn't so tragic. The title "Research" is a joke or a bad parody of the word. No such thing actually exists on the site any more. Navigation is a complete train wreck.
I'll have a look back over the next weeks to see if any of the prior value actually reappears. Without Reliability or Spec data, what's the point of visiting at all? It's been turned into just one big advertisement. Complete waste of time.
The new MSN Auto is nothing but a regurgitated and reformatted version of Motor Trend with MSN's banner slapped over the top of it. The Reliability and Spec data everyone is missing probably came from another source, and, as such, is no longer available.
