What happened to MSN Auto Reliability?

Anonymous
2014-10-05T20:56:24+00:00

The site has been ruined; the reliability ratings were great and held extremely useful information... 

Why has it gone, and where can I find AIS data on vehicles now?

I'm quite upset, as this was literally the only source I know of such valuable data.

It's wrong to remove such a unique source of information from the internet this way. This is definitely a reckless corporate maneuver, akin to wiping out an entire rare species. I appreciate the service, but profits should never obstruct peoples access to knowledge. This alone is more valuable than any profit, and I'm well aware of the costs and effort required in obtaining AIS data. Again - I appreciate the service but this gross incompetence is truly infuriating sometimes.

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Anonymous
2014-10-06T19:12:15+00:00

Hi,

Thank you for posting the query in Microsoft Community Forums.

It must be difficult when things do not work as expected. I would suggest you to follow these steps to report an issue regarding MSN Auto Reliability.

a. Go to your MyMSN page

b. Click the Feedback link at the lower right

c. Report the issue to Support

d. MSN Support will look into the issue.

Hope this information helps.

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Anonymous
2014-10-20T20:32:29+00:00

Hello MSN Auto users,

The new MSN Auto pages now offer the following options:

• Car Finder – this was called Decision Guide in previous release – this allows the user to search for cars by attributes.

• VIP / Vehicle Information Pages – these are the detailed pages about a particular car.

• Car Compare – these allow users to do side by side comparisons of cars.

They are currently only supporting new cars. The MSN team plans on adding back used cars soon. I will update this thread as soon as I have the information/timeframe.

For those of you who wish to research on new vehicles, please follow the steps below:

  1. Go to Research: http://www.msn.com/en-us/autos/research
  2. Scroll down to Review/Search by category
  3. You may select other attributes under More Search Options and click on the Search box

  1. This will bring you to the Car Finder page where you can select the filters that apply to your search:

If you want to compare vehicles, simply check the ADD TO COMPARE box for all vehicles you are interested in. The ADD TO COMPARE boxes will turn to COMPARE. Just click on any of them to see the results.

You will be able to see side-by-side results:

You may also select data to compare such as Compare Summary, Compare Engine, Compare Safety, Compare Interior and Compare Exterior:

Hope this helps.

Thanks,

Adriana

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  1. Anonymous
    2015-02-12T01:55:58+00:00

    I was shocked and beyond disappointed today when I went to the site in search for a new vehicle. I am not sure how the "brains" behind this operation thought it would be a great idea to remove this very useful and accurate resource. Maybe it boils down to dollars and cents, but we are the ones that keep the advertisements pinging each time we visit the site. I sent a report today, but I'm sure a response of "we are working on it," will be sent.

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  2. Anonymous
    2015-02-08T05:32:51+00:00

    I totally agree.  If anything it was the USED car market buyer that offered the most value.  Not this "we only provide VIP for new car" ****.  I mean how hard is it to find information on a new car!  It was the write ups and year over year comparisons that made MSN Auto in my opinion the "go to" place.  These guys had it all.  There had to be millions on millions of traffic visits each month.  I can't imagine all those reviews and write ups just disappearing.  Can we access some archive data somewhere?  Or maybe Microsoft never owned the rights from the start.  Maybe it was just no longer profitable.  Who knows.  But it seems the party is over!  

    Thanks for the glory years MSN Auto.  I was able to get two cars out of you guys

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  3. Anonymous
    2015-01-12T22:14:35+00:00

    I agree -- the car reliability ratings were one of the few things that ever brought me to use the MSN/Bing site.  Please put them back the way they were.  Has anyone else found any decent alternatives in the meantime?

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