"Error 1" when installing "Security Update for Microsoft .NET Framework

Charles

Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your OneDrive and post a link here.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

http://1drv.ms/1P1DdzP

Charles

Try the Microsoft .NET Framework Repair Tool

http://www.microsoft.com/en-gb/download/details.aspx?id=30135 http://blogs.msdn.com/b/astebner/archive/2012/10/12/10359320.aspx

Restart the computer and test whether the update now succeeds.

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.

Ran the "Microsoft .NET Framework Repair Tool" from the first link. Restarted the computer, then tried to install the WU again.  Still has Error 1.  I then did "System Information" and exported to SI.txt.  Reading further in your reply I see that you preferred the computer be in safe mode while the export was done so I then restarted the computer and went into safe mode.  SI_Safemode.txt is the export while in safe mode.  the link for these files is:

http://1drv.ms/1zTugC3

Thank you.

Charles

I do actually prefer the system Information file to be in safe mode. Fortunately you did not remove the first copy of the files you obtained.

[Problem Devices]

Device PNP Device ID Error Code       

hp DVD RW AD-7250H5            IDE\CDROMHP_DVD_RW_AD-7250H5_____________________1HNK____\4&74D317D&0&0.1.0              Failure using the VxD loader.

G:\        WPDBUSENUMROOT\UMB\2&37C186B&1&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_MULTI-CARD&REV_1.00#20071114173400000&0#  Failure using the VxD loader.

Microsoft Teredo Tunneling Adapter               ROOT\*TEREDO\0000              This device cannot start.

Type Device Manager in the Search box above the Start button and press ENTER. Are there any yellow question marks in Device Manager? If yes what is the Device Error code?

To see Hidden Devices (Non Plug and Play Drivers) you need to select View, Show Hidden Devices. It is necessary to do this every time you open Device Manager if you need to see them.

A further complication can be Ghosted Devices –installed but not connected!

http://www.lockergnome.com/windows/2005/04/29/display-hidden-devices-in-device-manager-xp/

Error codes in Device Manager:

http://technet.microsoft.com/en-us/library/cc771355(v=ws.10).aspx

EasyCleaner and jv16 powertools x are best removed.

Select the keyboard shortcut Windows Key + R, type Appwiz.cpl and press the ENTER key. Place the cursor on EasyCleaner, right click and select Uninstall from the drop down menu. Restart your computer.

Select the keyboard shortcut Windows Key + R, type Appwiz.cpl and press the ENTER key. Place the cursor on jv16 powertools x, right click and select Uninstall from the drop down menu. Restart your computer.

Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu. Type *cd* and press ENTER. Type "chkdsk c: /r" without the quotes and hit ENTER. Make sure you include the spaces indicated. Enter Y when asked whether you wish to run chkdsk on restarting the computer. Type exit, press the ENTER key and restart the computer.

To view a copy of a chkdsk report select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select Application. Place the cursor on Application, click Filter Current log in the Action column on the right of window. Use the scroll to the right of Event Sources to select  and check the box before Wininit and click OK. A list of all reports recording the results of running chkdsk is displayed in the centre of the window. To clear the list click Clear Filter in the Actions column.

Please run System File Checker and say if it cannot fix corrupted files. Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu.. Type *cd* and press ENTER. Type "sfc /scannow" without the quotes and press the ENTER key. When it completes type exit, press the ENTER key and restart the computer. http://support.microsoft.com/kb/929833

Please restart your computer, allow 30 minutes for the system to run before uploading further information so that the impact of making changes can become apparent.

Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your One Drive and post a link here. You can remove any earlier copies of the logs from your OneDrive.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.