"Error 1" when installing "Security Update for Microsoft .NET Framework

Anonymous
2015-05-07T09:08:49+00:00

Split from this thread.

Hello,

I see a C:\Windows\System32\catroot and wondered if this is about WU as well, sicne you had me rename catroot2 near the start of this thread? 

I am now receving "Error 1" when installing "Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB3037581)"

Any ideas?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

70 answers

Sort by: Newest
  1. Anonymous
    2015-05-15T15:09:05+00:00

    IE version is: 11.00.9600.16428 (winblue_gdr.131013-1700) and crashes whenever I try to download to my Downloads folder.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-05-15T14:45:33+00:00

    Charles

    See whether your HP TouchSmart Calendar will update:

    http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01923530

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-05-15T14:35:47+00:00

    Charles

    I can see no obvious problems showing in your Diagnostic Report.

    How often does Internet Explorer crash?

    The quickest way to access Internet Options is to click the cog ( the icon on the far right of the second row in the image below:

    Of course you may have your Internet Explorer Home Page set up to not the cog. In that case select Start, Control Panel, Internet Options.

    If you have the cog click it and select About Internet Explorer. What version do you have?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-05-14T18:33:39+00:00
    1. Any time I use Internet Explorer to download a file - IE crashes then restarts - asks about resuming the prior session.  Would I need to use Tools > Internet Options > Advanced then Reset then select Delete Personal Settings then click ok?  Or any simplier ways?  I use Roboform toolbar and Google search toolbar and would prefer not to have to reload those.
    2. MGDA results:

    Diagnostic Report (1.9.0027.0):


    Windows Validation Data-->

    Validation Code: 0

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9

    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=

    Windows Product ID: 00359-OEM-8992687-00010

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010300.1.0.003

    ID: {77FF2B5E-9C51-4FF3-86A9-3F31F5FBED3E}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Home Premium

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.150427-0707

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Standard Edition 2003 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: N/A, hr=0x80070002

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{77FF2B5E-9C51-4FF3-86A9-3F31F5FBED3E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1722484443-3582388537-2899109180</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>p2-1107</Model></SYSTEM><BIOS><Manufacturer>****</Manufacturer><Version>7.09</Version><SMBIOSVersion major="2" minor="6"/><Date>20111125000000.000000+000</Date></BIOS><HWID>B8803B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>8E5304F2D4465D8</Val><Hash>vRNNBKcjawiAz5HeKzLHrHGxIls=</Hash><Pid>70141-748-2652292-56266</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-0422011

    Installation ID: 021005128021153941239725137306297776668913789074115782

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 3Q6C9

    License Status: Licensed

    Remaining Windows rearm count: 1

    Trusted time: 5/14/2015 2:26:11 PM

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: N/A

    HealthStatus: 0x0000000000000000

    Event Time Stamp: N/A

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    HWID Data-->

    HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEA6GFMulqx3pXSC/xn4o2vp6z6TAEucw==

    OEM Activation 1.0 Data-->

    N/A

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

      ACPI Table Name    OEMID Value    OEMTableID Value

      APIC            HPQOEM        SLIC-CPC

      FACP            HPQOEM        SLIC-CPC

      DBGP            HPQOEM        SLIC-CPC

      HPET            HPQOEM        SLIC-CPC

      MCFG            HPQOEM        SLIC-CPC

      SSDT            HPQOEM        SLIC-CPC

      SLIC            HPQOEM        SLIC-CPC

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2015-05-14T16:29:07+00:00

    Charles

    I suggest you run the Microsoft Genuine Advantage Diagnostics Tool in normal mode and copy and paste the results in a reply for further analysis:

    http://go.microsoft.com/fwlink/?linkid=52012

    Run the Tool and when it completes click the Copy button, open a text file like Word or Notepad and select Edit, Paste. You can paste directly into a reply here. Open a reply, right click and select Paste.

    Was this answer helpful?

    0 comments No comments